InnBloom
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- Sep 3, 2010
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I wonder if this rings a bell with anyone else....
Got a reservation yesterday for a couple with odd names. My first thought "Oh, I remember that name. They were here once. Maybe 6 months ago..." I looked them up on my res system and was APPALLED to realize they were here for one night just 3 weeks ago. Now they're booking for two nights in December.
As hard as I try, I have no faces to put with their names, and no details recorded, and it was only 3 weeks ago!! So I can feel good that they want to come back, but I just feel terrible that I don't remember one thing about them. In my defense, this has been our busiest month EVER and we're just trying to stay sane, but still. I feel badly that I don't remember anything about them. Does this happen to you?
Got a reservation yesterday for a couple with odd names. My first thought "Oh, I remember that name. They were here once. Maybe 6 months ago..." I looked them up on my res system and was APPALLED to realize they were here for one night just 3 weeks ago. Now they're booking for two nights in December.
As hard as I try, I have no faces to put with their names, and no details recorded, and it was only 3 weeks ago!! So I can feel good that they want to come back, but I just feel terrible that I don't remember one thing about them. In my defense, this has been our busiest month EVER and we're just trying to stay sane, but still. I feel badly that I don't remember anything about them. Does this happen to you?