Madeleine
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- Sep 29, 2011
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OK, it's not tomorrow yet but they're not here for their 4 PM arrival time. I just turned the heat off in the room but will leave the lights on anyway.
So, I've gone both ways with this...
So, I've gone both ways with this...
- Do you call in the morning to verify they are not going to show up tomorrow night either?
- If they say, 'Oh, we were coming Sat & Sun NOT Fri & Sat' do you charge them for 3 nights?
- Or do you just charge them as no shows and send the information to them?
- Call them right now?