Don Draper
Well-known member
- Joined
- Aug 10, 2008
- Messages
- 2,863
- Reaction score
- 1
These just got delivered from 3 first-time guests to our Inn who did our special tour package last weekend. They had all been to a bed and breakfast before but kept saying over and over how they couldn't believe how every little thing was taken care of for them here and for the whole weekend. They were super nice and really enjoyed the tours we did, and we enjoyed their company tremendously and were glad to have them.
This morning the one woman wrote me the nicest email thanking us for the stay, saying how great everything was...then this afternoon these were delivered. Will this woman go online and write a review of her own accord? Absolutely not...she found us based on the tour we were doing and her interest in it. I would be most uncomfortable asking her to write a review, though she likely would if I pointedly ask. But in my mind they are all very likely to be back to stay with us again and the word of mouth they are undoubtedly spreading is just priceless to us. Just my vvho, I know we bat this back and forth a lot about sending thank you's and mentioning reviews. What an incredible surprise...and how adorable too!
This morning the one woman wrote me the nicest email thanking us for the stay, saying how great everything was...then this afternoon these were delivered. Will this woman go online and write a review of her own accord? Absolutely not...she found us based on the tour we were doing and her interest in it. I would be most uncomfortable asking her to write a review, though she likely would if I pointedly ask. But in my mind they are all very likely to be back to stay with us again and the word of mouth they are undoubtedly spreading is just priceless to us. Just my vvho, I know we bat this back and forth a lot about sending thank you's and mentioning reviews. What an incredible surprise...and how adorable too!