Sorry, the person in charge doesn't take phone calls...

INNspiring.com | Innkeeper Forum & Innkeeping Resources

Help Support INNspiring.com | Innkeeper Forum & Innkeeping Resources:

Generic

Well-known member
Joined
Feb 24, 2011
Messages
7,483
Reaction score
10
Lately I have been trying a new tactic when I get phone calls trying to sell me stuff for the B&B. I tell them that I'm only an employee who can answer questions about the B&B and the person in charge doesn't take phone calls, he is electronic email contact only. I usually get this pregnant pause on the phone because they don't know what to say next... long enough to say good bye and have a great day. And bang, it's over and done.
 

Madeleine

Well-known member
Joined
Sep 29, 2011
Messages
7,990
Reaction score
0
Yes! I do that too.
'They NEVER take calls? EVER?'
Yup, that's right.
'Then how do you know what to do everyday?'
Staff phone call in the morning. We get our marching orders, the owners go back to their golf game.
 

Arks

Well-known member
Joined
May 22, 2010
Messages
6,052
Reaction score
48
Yes! I do that too.
'They NEVER take calls? EVER?'
Yup, that's right.
'Then how do you know what to do everyday?'
Staff phone call in the morning. We get our marching orders, the owners go back to their golf game..
Madeleine said:
We get our marching orders, the owners go back to their golf game.
I KNEW that's all real B&B owners do all day!
 

Aussie Innkeeper

Well-known member
Joined
Jan 16, 2010
Messages
749
Reaction score
0
Yes! I do that too.
'They NEVER take calls? EVER?'
Yup, that's right.
'Then how do you know what to do everyday?'
Staff phone call in the morning. We get our marching orders, the owners go back to their golf game..
Madeleine said:
We get our marching orders, the owners go back to their golf game.
I KNEW that's all real B&B owners do all day!
.
Arkansawyer said:
Madeleine said:
We get our marching orders, the owners go back to their golf game.
I KNEW that's all real B&B owners do all day!
Yes, we need to draw a CLEAR line between Inn'KEEPERS' and Inn 'owners'!!
 

Arks

Well-known member
Joined
May 22, 2010
Messages
6,052
Reaction score
48
I was talking a few days ago with a wealthy local man in his 80s. He said a few years ago he considered buying a B&B in Hot Springs just so he'd have a place to stay when they go to the horse races there each year!
People with real wealth live in a completely different world from the rest of us. They can even afford PAII memberships.
 

Copperhead

Well-known member
Joined
Jun 24, 2008
Messages
5,969
Reaction score
0
HaHa - reading the comments here started my day with a good laugh. THANKS!
 

gillumhouse

Moderator
Staff member
Moderator
Supporting Member
Joined
May 22, 2008
Messages
15,487
Reaction score
31
I was talking a few days ago with a wealthy local man in his 80s. He said a few years ago he considered buying a B&B in Hot Springs just so he'd have a place to stay when they go to the horse races there each year!
People with real wealth live in a completely different world from the rest of us. They can even afford PAII memberships..
Arkansawyer said:
I was talking a few days ago with a wealthy local man in his 80s. He said a few years ago he considered buying a B&B in Hot Springs just so he'd have a place to stay when they go to the horse races there each year!
People with real wealth live in a completely different world from the rest of us. They can even afford PAII memberships.
Thank you so much for MY laugh of the day!!
 

Proud Texan

Well-known member
Joined
May 30, 2008
Messages
2,685
Reaction score
0
I just received a sales call from some overseas call center. I quite literally could not understand a word this individual said because their English was that bad. When I told them I didn't understand them, he repeated his spiel in very slow but stilted English. "My........name.......is.......Mark.....I........would......like.........to.........speak.......to.....the......general.....manager." "He's not here! ."
 

Ice

Well-known member
Joined
Feb 22, 2010
Messages
760
Reaction score
0
I was talking a few days ago with a wealthy local man in his 80s. He said a few years ago he considered buying a B&B in Hot Springs just so he'd have a place to stay when they go to the horse races there each year!
People with real wealth live in a completely different world from the rest of us. They can even afford PAII memberships..
Arkansawyer said:
They can even afford PAII memberships.

 

Miss O'Hara

Well-known member
Joined
Apr 3, 2011
Messages
67
Reaction score
0
I love when my husband takes those calls. He insists that this line is for reservations only, "Would you like to make a reservation"? He said he had one poor sales guy almost frustrated to tears. lol
 
Top