Don Draper
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- Aug 10, 2008
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Do you ever get one of those bookings that from the moment you are first aware of the person you know you do not want them to book, and at the same time you know they WILL book no matter what? 3 weeks ago this older gentleman left a 5 minute long answering machine message, asking for rooms but not giving dates, going on and on about how he's owned a motel for 20 years so he knows all about "the business". I did not return the call (because I did not have 30 minutes to try to get this nailed down).
Next day he sends an email, gives the dates he wants to stay and says "Just put us down for your best room". Sigh...I just can't stand when someone hasn't even taken the time to look at our website, I don't know what you want and I wouldn't presume to guess. So I emailed back and said here's a link to our website, all of our rooms are different so you can use this calendar to see if the one you like is available for the dates you want.
Later that day the online reservation comes in, he filled out the form and for special needs put "Couple of eggs sunny side up is all we ever do for breakfast". Another sigh. He has not bothered to look at any of the info on the site, we do not cook breakfast to order and you're not getting sunny side up eggs when we have a full house. So I confirmed him as such, in probably the most sternly written confirmation I've ever sent (this is how we do breakfast, this is the check in time)...seriously, just please do not come.
So they arrive yesterday at 5:55 pm (I so wish I was exaggerating, we had only one other check-in who got here at 3:30 and could have been DONE but NO, that would have been too easy). He is about 20 years younger than he sounds, and she was honestly high on something. He talked over me the entire check-in and she just stared at me glassy eyed. Took them up to their room where he promptly removed all the pillows and handed them to me, then removed the top sheet/blanket/quilt and handed them to me as well. "We travel with our own". It took all I had not to scream that unlike a motel we actually WASH our things but hey, whatever makes you happy.
I'm betting they do not come to breakfast, DH is betting they come and eat every bite. WHEE!
Next day he sends an email, gives the dates he wants to stay and says "Just put us down for your best room". Sigh...I just can't stand when someone hasn't even taken the time to look at our website, I don't know what you want and I wouldn't presume to guess. So I emailed back and said here's a link to our website, all of our rooms are different so you can use this calendar to see if the one you like is available for the dates you want.
Later that day the online reservation comes in, he filled out the form and for special needs put "Couple of eggs sunny side up is all we ever do for breakfast". Another sigh. He has not bothered to look at any of the info on the site, we do not cook breakfast to order and you're not getting sunny side up eggs when we have a full house. So I confirmed him as such, in probably the most sternly written confirmation I've ever sent (this is how we do breakfast, this is the check in time)...seriously, just please do not come.
So they arrive yesterday at 5:55 pm (I so wish I was exaggerating, we had only one other check-in who got here at 3:30 and could have been DONE but NO, that would have been too easy). He is about 20 years younger than he sounds, and she was honestly high on something. He talked over me the entire check-in and she just stared at me glassy eyed. Took them up to their room where he promptly removed all the pillows and handed them to me, then removed the top sheet/blanket/quilt and handed them to me as well. "We travel with our own". It took all I had not to scream that unlike a motel we actually WASH our things but hey, whatever makes you happy.
I'm betting they do not come to breakfast, DH is betting they come and eat every bite. WHEE!