- Feb 20, 2009
- Reaction score
This is one of my busiest weeks of the year with students from around the world arriving at our local boarding school. This morning I received a call from a guest who was due to arrive today from Spain that they are stuck in France due to the workers strike going on. They hope to arrive tomorrow. I have another family coming from Spain tomorrow as well and am anticipating they may have the same problem. While I feel for them and their frustration I don't think I should give them a credit, especially because I could've booked all my rooms 100 times over. One family is here for 6 nights, the other for 3. What would you do?