Joey Camb
Well-known member
- Joined
- Apr 2, 2010
- Messages
- 4,793
- Reaction score
- 0
We have had one of our local B&B's changed hands this week and it seems that Dave the previous owner ( a friend of mine) has done virtually no hand over with them. Fortunately they did get handed over how to use the email network so we are all helping where we can but we have had emails like -
"we have taken 2 two night booking for these dates and can see Dave has blocked out these dates on online booking for 5 nights can anyone tell us why?" - answer it is a huge conference then minimum for most people 6 nights which sells itself so you don't pay any commission and reduces your workload as only services! check them in and then 5 days hookey!.
My point being get every scrap of handover information from the PO's even if it turn out not to be useful!
Plus get to really know your local area and events so you know when you are busy ie put up rates or quiet put them down. We did a week handover working with the previous owners but this seems to be exceptional most seem to simply hand over the keys and run!
"we have taken 2 two night booking for these dates and can see Dave has blocked out these dates on online booking for 5 nights can anyone tell us why?" - answer it is a huge conference then minimum for most people 6 nights which sells itself so you don't pay any commission and reduces your workload as only services! check them in and then 5 days hookey!.
My point being get every scrap of handover information from the PO's even if it turn out not to be useful!
Plus get to really know your local area and events so you know when you are busy ie put up rates or quiet put them down. We did a week handover working with the previous owners but this seems to be exceptional most seem to simply hand over the keys and run!