If you really want a response quick, why not leave the blasted subject line blank so it goes into the junk folder and never gets seen. I get these fairly often and for the life of me cannot figure out why they are so dense!
"END VENT"
"END VENT"
Yes, for me that's right up there with people who leave just their name and phone number. I always dread calling them back, and they almost always start with "What are your rates?". Usually a big old waste of time..
Phone message: 'Hi! We'd like to stay the 5th & 6th, can you let us know if you have any rooms!'Rupert said:Yes, for me that's right up there with people who leave just their name and phone number. I always dread calling them back, and they almost always start with "What are your rates?". Usually a big old waste of time.
Yes, for me that's right up there with people who leave just their name and phone number. I always dread calling them back, and they almost always start with "What are your rates?". Usually a big old waste of time..
Exactly what those calls are! Same here.Rupert said:Yes, for me that's right up there with people who leave just their name and phone number. I always dread calling them back, and they almost always start with "What are your rates?". Usually a big old waste of time.
If that was the extent of his conversation..who wants him?? :-(New vent, same as the old vent...
Just answered the phone. Trying to do better with this after reading that blog about 'A tale of 2 inns,' so I take my time and greet the caller (a real caller, not a telemarketer).
Caller says this and only this: 'What are your rates?'
Taken aback I ask when they are coming. But I am still planning to do a bang up job of describing the rooms!
Caller says this: Why? What difference does it make?
OK, you want to make a reservation but you don't want to tell me for when?
Oh joy, we're full when they want to come! Would not even let me give them another place to stay, just hung up..
I just received this e-mail this morning. The subject line was from our webervations page "webervations availability".Probably the only usable piece of advice our PO's gave us...when the first question is "What are your rates" it's never going to turn into a booking. I still try, and I do the same as you, "When are you looking to come?" They never want to give you specifics, they are usually just on the cheap.
It's also about the time of year when people are trying to book for our busy season and they want single night Saturdays. "But we want two rooms"...so that's TWICE the effort to change out TWO rooms for Friday/Saturday. They don't get it. Then they ask me if I can recommend another b&b. I say they all have the same policy, but they might allow a single night stay AS THE DATE GETS CLOSER...dead silence. If you want to lock something in now you'll need to book 2 nights. If you can only stay one night, any one of our many hotels will be happy to accommodate you. "Oh, I guess that makes sense."
Enlightening the masses, one person at a time. Maybe this is my real calling?
P.S. I am doing taxes so I am a $@#! on wheels today..
Hello
I an wondering if you have a room with 2 beds for tonight? What is your rate?
Thank you
HUH?? You're on my webervations page!! Can't you see for yourself?
It's right there in front of your face. I clicked the delete button.
By the way, I'm NOT doing taxes today and I'm still $@#! on wheels. I think it's this time of year.
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