Tired of Waiting!

[The Queen]

I had one of these yesterday 2pm on the form was getting a bit worried when at 8pm still not arrived so rang mobile left a message as we wanted to get to the super market. They came a few mins later with the confirimation in their hand saying 2pm! said oh I don't know why we filled that in as we were flying in and wouldn't be here any earlier..

Justifiable homicide, Camberley. If you smothered them in their beds and could get a true jury of your peers (i.e., other innkeepers), you'd absolutely be acquitted.

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But think of all the extra work and the posibility of having to purchase new linens!

 

[bbinnsitters]

Waited till 11 last night for folks that never showed up. Reservation was thru Expedia/BB.com and I was not provided with any contact info.
I also detest Fridays...waiting around all afternoon and evening! Love when the guests show up early. Our check in is supposed to be between 3-8, and most guests are considerate. I hate when they ask for early check in and don't show up till much, much later!! Oh, how I wish I had the chutzpah to charge for something like that!.

I so can relate to this waiting game-thought well maybe, I could put up preserves everytime I needed to wait-well that was a great thought but now I call around noon of the check-in date and say "this is a courtesy call, and was wondering your approximate check-in time, thus far it has proved to be a great time saver!
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Welcome Queen! I've been a big supporter of the "courtesy call" in the past - glad to finally have someone agree.

 

[InnBloom]

Waited till 11 last night for folks that never showed up. Reservation was thru Expedia/BB.com and I was not provided with any contact info.
I also detest Fridays...waiting around all afternoon and evening! Love when the guests show up early. Our check in is supposed to be between 3-8, and most guests are considerate. I hate when they ask for early check in and don't show up till much, much later!! Oh, how I wish I had the chutzpah to charge for something like that!.

I so can relate to this waiting game-thought well maybe, I could put up preserves everytime I needed to wait-well that was a great thought but now I call around noon of the check-in date and say "this is a courtesy call, and was wondering your approximate check-in time, thus far it has proved to be a great time saver!
.

Welcome Queen! I've been a big supporter of the "courtesy call" in the past - glad to finally have someone agree.
.

Not sure where the "finally" comes from here, Suellen...I think lots of us do something similar. But I KNOW we all would appreciate more GUESTS giving a "courtesy call" when plans change.

 

[bbinnsitters]

Waited till 11 last night for folks that never showed up. Reservation was thru Expedia/BB.com and I was not provided with any contact info.
I also detest Fridays...waiting around all afternoon and evening! Love when the guests show up early. Our check in is supposed to be between 3-8, and most guests are considerate. I hate when they ask for early check in and don't show up till much, much later!! Oh, how I wish I had the chutzpah to charge for something like that!.

I so can relate to this waiting game-thought well maybe, I could put up preserves everytime I needed to wait-well that was a great thought but now I call around noon of the check-in date and say "this is a courtesy call, and was wondering your approximate check-in time, thus far it has proved to be a great time saver!
.

Welcome Queen! I've been a big supporter of the "courtesy call" in the past - glad to finally have someone agree.
.

Not sure where the "finally" comes from here, Suellen...I think lots of us do something similar. But I KNOW we all would appreciate more GUESTS giving a "courtesy call" when plans change.
.

In my memory there was a thread where the discussion was very similar to this one (tired of waiting) and I suggested giving a call either the day b4 or the day of just to ask if the guest knew about what time they would be arriving. I got the impression that most thought that was either a waste of their time or it took too much time to do that. I guess the ones that actually do that did not respond.
Yes, in a perfect world the guest would let us know when they plan on arriving and then let us know if/when their plans change. We all know that doesn't always work!
I am at a place right now that the check in time is between 4 and 6pm and wonder of wonders all 5 rooms were checked in by 6pm. I was amazed and plan on asking the owner how she gets them to do that - or did I just get lucky?!