Rymntigger
Member
- Joined
- Jan 7, 2018
- Messages
- 6
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My wife and I have taken the plunge into purchasing a bed and breakfast and have already learned alot from the posts on this site and appreciate those of you who take the time to share your knowledge and experience. The bed and breakfast that we are purchasing is currently in operation and has reservations on the books already for after we take over. We will be closing on the purchase and taking over as innkeepers in the next couple of weeks and a question that we have is two part. 1.) For those that have already made reservations for after we take over - Should we notify them of the change in ownership via email or some other form of notification or do we just let it go and be a surprise when they arrive ? 2.) For those that are consistent repeat guests - Do we notify them of the change and if so would email be good or would a hand written note sent via snail mail be better. We will be changing the innkeeper page on the website immediately so people who look there will be able to see the change it if they look. We are leaning towards some kind of notification and not surprising people but have also heard arguments the other way so I wanted to get some input from those of you that may have had experience with this situation. All feedback is appreciated.