Highlands John
Well-known member
- Joined
- Apr 16, 2010
- Messages
- 2,070
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We've had a review appear on t a this morning from people who stayed at the weekend. It was obvious when they left that they loved it, but the review is a little gushing and over the top to my mind.
It's lovely to read all her comments, but it got me thinking, are too good reviews going to cause guests to arrive with too higher expectations leading to disappointment?
One woman put on our guest feedback form in the room a couple of years ago... " I think the t a reviews were a little over enthusiastic" (what a class 1 b***h).
It's lovely to read all her comments, but it got me thinking, are too good reviews going to cause guests to arrive with too higher expectations leading to disappointment?
One woman put on our guest feedback form in the room a couple of years ago... " I think the t a reviews were a little over enthusiastic" (what a class 1 b***h).