TripAdvisor tries to respond to fake hotel reviews [COLOR= rgb(0, 0, 0)]http://current.newsweek.com/budgettravel/2009/06/tripadvisor_tries_to_respond_t.html[/COLOR]
OK, so a few nights ago I was following a reviewer's trail on TA to get a sense of what their reviews were like. Came across one place in NYC that they stayed. Close to 500 reviews (big hotel). Most of them fell in the 3-1 category, about 35% were in the 4-5 star category.Good points: "Nevertheless, Elliott's advice to travelers is sound:
"Ignore the best and worst reviews (those are typically the fake ones)."
Except we have some great reviews that are real, I hope no one ignores them..
Yes, you sound like you have some pretty sophisticated tracking going on! I am clueless on that stuff. Is there anything you are willing to share?I had a fraudulent review posting to my TA and bb.com listings. A "gentleman" called for a two-room reservation, and they had an infant. We do NOT accept infants, tho I have been known to make an exception for children 5 and up. (My signifigant other has a touch of pedaphobia).
He was very nasty with me on the phone, and very insistent that I was going to take his reservation. As luck would have it, I had a honeymoon couple booked for that same week, so I stood my ground. He ended up hanging up on me after a spate of hate. I was watching him manuever my website while we were talking, and watched him click through to both TA and bb.com and he left putrid reviews on both right then about our uncooperative "staff". Being the dumba@@ that he was, he put right in his review that he was traveling with small children.
I contacted both places and explained what happened, about our policy and the fact that we have no staff, nor do we take small children. Both removed the reviews pending proof from him that he had stayed, and of course he hadn't, so the reviews never re-appeared. I had his IP number and his entire website visit printed out in case I needed it, but I never did.
That was pretty aggravating. And, I'm not one to wait patiently while things get done, so thank goodness TA and bb.com were both responsive..
Thank you for sharing!I use OpenTracker. You can see every visitor on your website in real time, see every page they visit, where they came from, where they went from your site, how long they spent on each page. It gives very sophisticated reporting not only on each guest, but also for your top referrers, most popular pages, top exit links, everything!
Go to opentracker.net to do the demo. They offer a four week free trial, so no reason not to try it. All you have to do is inset a snippet of html code that they give you on each page of your website..
I'm all about sharing...the more professional and successful we all are, the more professional and successful we all are...if that makes sense!Thank you for sharing!I use OpenTracker. You can see every visitor on your website in real time, see every page they visit, where they came from, where they went from your site, how long they spent on each page. It gives very sophisticated reporting not only on each guest, but also for your top referrers, most popular pages, top exit links, everything!
Go to opentracker.net to do the demo. They offer a four week free trial, so no reason not to try it. All you have to do is inset a snippet of html code that they give you on each page of your website..
.
I'm all about sharing...the more professional and successful we all are, the more professional and successful we all are...if that makes sense!Thank you for sharing!I use OpenTracker. You can see every visitor on your website in real time, see every page they visit, where they came from, where they went from your site, how long they spent on each page. It gives very sophisticated reporting not only on each guest, but also for your top referrers, most popular pages, top exit links, everything!
Go to opentracker.net to do the demo. They offer a four week free trial, so no reason not to try it. All you have to do is inset a snippet of html code that they give you on each page of your website..
.
Here I have compiled a list of directory sites where you can list your Inn for free:
http://michiganinnguide.com/innkeepers/marketingtips.html
And Here, I have compiled a list of my favorite resources to help me run my Inn (many of which offer a free trial)
http://michiganinnguide.com/innkeepers/resources.html
And here, a little something to tickle the funnybone
http://michiganinnguide.com/innkeepers/innkeepinghumor.html
.
Thanks, but it's not going to do me any good.Little Blue Inn said:I'm all about sharing...the more professional and successful we all are, the more professional and successful we all are...if that makes sense!
Here I have compiled a list of directory sites where you can list your Inn for free:
http://michiganinnguide.com/innkeepers/marketingtips.html
And Here, I have compiled a list of my favorite resources to help me run my Inn (many of which offer a free trial)
http://michiganinnguide.com/innkeepers/resources.html
And here, a little something to tickle the funnybone
http://michiganinnguide.com/innkeepers/innkeepinghumor.html
Take a look at the marketing tips link, those are not all MI links. My place is on a lot of them already. The only thing most of them are good for is the link love, tho. I rarely see any referrals from them.I'm all about sharing...the more professional and successful we all are, the more professional and successful we all are...if that makes sense!Thank you for sharing!I use OpenTracker. You can see every visitor on your website in real time, see every page they visit, where they came from, where they went from your site, how long they spent on each page. It gives very sophisticated reporting not only on each guest, but also for your top referrers, most popular pages, top exit links, everything!
Go to opentracker.net to do the demo. They offer a four week free trial, so no reason not to try it. All you have to do is inset a snippet of html code that they give you on each page of your website..
.
Here I have compiled a list of directory sites where you can list your Inn for free:
http://michiganinnguide.com/innkeepers/marketingtips.html
And Here, I have compiled a list of my favorite resources to help me run my Inn (many of which offer a free trial)
http://michiganinnguide.com/innkeepers/resources.html
And here, a little something to tickle the funnybone
http://michiganinnguide.com/innkeepers/innkeepinghumor.html
.Thanks, but it's not going to do me any good.Little Blue Inn said:I'm all about sharing...the more professional and successful we all are, the more professional and successful we all are...if that makes sense!
Here I have compiled a list of directory sites where you can list your Inn for free:
http://michiganinnguide.com/innkeepers/marketingtips.html
And Here, I have compiled a list of my favorite resources to help me run my Inn (many of which offer a free trial)
http://michiganinnguide.com/innkeepers/resources.html
And here, a little something to tickle the funnybone
http://michiganinnguide.com/innkeepers/innkeepinghumor.html
.
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