JunieBJones (JBJ)
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- May 22, 2008
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I continue to get the same answer "I am driving I will give you the credit card when I get there." This usually ends up in a no show. So until I have the credit card details, there is no room being held for them. I explain to hold your room I will need a credit card.
She said she would call back when she stops for coffee. Will she? Or will she find a hotel along her 5 hr drive to here that looks nice when her eyes get too tired to drive?
How do you handle these calls? This is one reason we in our area, typically do not take walk ins (meaning call ins for the most part). When I ask for the cc they get offended. If they say they will give it to us at check in there is no check in. I cannot be Mother Hennish on these calls "Ok you have two hours to get here or call back." It just doesn't come across well.
She said she would call back when she stops for coffee. Will she? Or will she find a hotel along her 5 hr drive to here that looks nice when her eyes get too tired to drive?
How do you handle these calls? This is one reason we in our area, typically do not take walk ins (meaning call ins for the most part). When I ask for the cc they get offended. If they say they will give it to us at check in there is no check in. I cannot be Mother Hennish on these calls "Ok you have two hours to get here or call back." It just doesn't come across well.