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- Feb 24, 2011
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Last night we had one arrival for 8:30 PM, so we gave them the self check-in information and went out to see a movie. We come home to this note....
Good Evening,
Our name is ______ & _______, we had made a reservation for three nights for two rooms for three adults. We are waiting from 6 until 9 o'clock. We are now looking for a hotel and we'll be back tomorrow in the morning.
Our neighbour who runs another B&B called, but he called on our personal number and left a message. The mobile is the B&B number and that was in my pocket on vibrate all night, no calls. One of the guests apparently let them in and they waited on the staircase for us. Nothing I can do about it, so I spoke to the guests this morning and asked that they don't let anyone else in.
Well, this morning ______ & ______ show up at the door. I tell them that I most certainly don't have a reservation for them. Certain, I can't... it says two rooms with private bath... I have only one with private bath. So they pull out a hotel voucher to show me. It is, in fact, made out in our name, with those dates, etc. But I don't have any such reservation... everyone else is checked in. I have some check ins today, but not in that name. And I don't take vounchers! I called the phone number listed in the voucher, but it's in Vancouver, so it's only 6AM there. I left a message. I told them that if they have a chance, to walk by in the afternoon and maybe I have heard something.
I'm still trying to figure out if this is a new type of scam or just a mix-up. Maybe the company booked the wrong place? The wrong B&B? I feel badly for these people, but it's definitely not of my doing. Anyone ever have this occur to them? Anyone actually take voucher reservations?
Good Evening,
Our name is ______ & _______, we had made a reservation for three nights for two rooms for three adults. We are waiting from 6 until 9 o'clock. We are now looking for a hotel and we'll be back tomorrow in the morning.
Our neighbour who runs another B&B called, but he called on our personal number and left a message. The mobile is the B&B number and that was in my pocket on vibrate all night, no calls. One of the guests apparently let them in and they waited on the staircase for us. Nothing I can do about it, so I spoke to the guests this morning and asked that they don't let anyone else in.
Well, this morning ______ & ______ show up at the door. I tell them that I most certainly don't have a reservation for them. Certain, I can't... it says two rooms with private bath... I have only one with private bath. So they pull out a hotel voucher to show me. It is, in fact, made out in our name, with those dates, etc. But I don't have any such reservation... everyone else is checked in. I have some check ins today, but not in that name. And I don't take vounchers! I called the phone number listed in the voucher, but it's in Vancouver, so it's only 6AM there. I left a message. I told them that if they have a chance, to walk by in the afternoon and maybe I have heard something.
I'm still trying to figure out if this is a new type of scam or just a mix-up. Maybe the company booked the wrong place? The wrong B&B? I feel badly for these people, but it's definitely not of my doing. Anyone ever have this occur to them? Anyone actually take voucher reservations?