Did he mean, having a website in general is too impersonal or having online reservation capability is too impersonal?Website impersonal? Not at all...a website is an absolute necessity. You make it as personal as you want it to be..
To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan.
you are not really making any sense. what is the question you are asking? are you asking if guests think online reservations are impersnaol? if guests think websites are impersonal? if b&b owners think online booking is impersonal? what's the question?rezplanet said:To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan
Sorry, I'm asking if guesthouse owners think online reservations are too impersonal such that they won't use them.To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan.you are not really making any sense. what is the question you are asking? are you asking if guests think online reservations are impersnaol? if guests think websites are impersonal? if b&b owners think online booking is impersonal? what's the question?rezplanet said:To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan
.
Sorry, I'm asking if guesthouse owners think online reservations are too impersonal such that they won't use them.To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan.you are not really making any sense. what is the question you are asking? are you asking if guests think online reservations are impersnaol? if guests think websites are impersonal? if b&b owners think online booking is impersonal? what's the question?rezplanet said:To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan
.
.
what's a guesthouse? Are you talking about people who rent a whole house to someone? There is a company here in Charlottesville that does that. They have a website and online booking but I think they request you call them, I'm not sure.rezplanet said:Sorry, I'm asking if guesthouse owners think online reservations are too impersonal such that they won't use them.
There are a few out there who still resist on line...feel they must talk to a potential guest...but they are "old school" and I think the minority now. Anyone in this business MUST in my opinion, have it.Sorry, I'm asking if guesthouse owners think online reservations are too impersonal such that they won't use them.To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan.you are not really making any sense. what is the question you are asking? are you asking if guests think online reservations are impersnaol? if guests think websites are impersonal? if b&b owners think online booking is impersonal? what's the question?rezplanet said:To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan
.
.
Sorry, I'm asking if guesthouse owners think online reservations are too impersonal such that they won't use them.To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan.you are not really making any sense. what is the question you are asking? are you asking if guests think online reservations are impersnaol? if guests think websites are impersonal? if b&b owners think online booking is impersonal? what's the question?rezplanet said:To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system)
Personally, when booking accommodation I want to get it done as quickly as possible, so having to call a number generally puts me off. But I could see why the owners of smaller properties might want to chat with the guest first?
Or is this a total non-issue?
Thanks,
Alan
.
.
many small property owners do think the online reservations are too impersonal. for many owners they want to *vet* the guests before they arrive to weed out undesirables. tht doesn't work but they think it will.rezplanet said:Sorry, I'm asking if guesthouse owners think online reservations are too impersonal such that they won't use them.
I do not have online booking. I like to have the personal one on one communication. I want to hear their voice. I can tell alot about a person just by their voice and how they communicate with me when I ask certain questions. I have a "no children" policy, and a "no pet" policy. My rooms are "couples only". If someone books online and then shows up with children or dogs, or more people than I take....this would pose a problem. I prefer to do all of my own booking. So far so good!.
You are losing bookings for sure. I work during the week at the University of Virginia. Our med school sends students out for 22 days at a time on clerkships. They unrealistically give me $40 per night to house the students, but I am not allowed to put them in motels as they are "not safe" for these delicate 25 year olds.hiddencove said:I do not have online booking. I like to have the personal one on one communication. I want to hear their voice. I can tell alot about a person just by their voice and how they communicate with me when I ask certain questions. I have a "no children" policy, and a "no pet" policy. My rooms are "couples only". If someone books online and then shows up with children or dogs, or more people than I take....this would pose a problem. I prefer to do all of my own booking. So far so good!
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