Iris
Well-known member
- Joined
- Jun 8, 2009
- Messages
- 811
- Reaction score
- 4
Not since the advent of our website in 1999 have we had anyone saying "we made a mistake, this is not what we want, my wife wanted something much more luxurious and beautiful, can I have my money back?" All the while all other cottages are occupied with people who are singing our praises out loud and often, they are enjoying the front lawn, the back forty and the walk to our amazing beach, blah
This woman, let's call her "Mrs Fooffooffnick", isn't happy. I sent "Mr. Fooffooffnick" away and told him that he had agreed to our cancelation policy and that he would not get even the second and last night's money back.
I hated putting my foot down, but hey, that was stupid. Don't I have enough pictures on my site that conveys what we have here?
Thanks for letting me vent. I will have some dandelion tea and close the office for tonight
This woman, let's call her "Mrs Fooffooffnick", isn't happy. I sent "Mr. Fooffooffnick" away and told him that he had agreed to our cancelation policy and that he would not get even the second and last night's money back.
I hated putting my foot down, but hey, that was stupid. Don't I have enough pictures on my site that conveys what we have here?
Thanks for letting me vent. I will have some dandelion tea and close the office for tonight