Proud Texan
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- Joined
- May 30, 2008
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Holy smokes. Just had our guest confirmed for tomorrow night call and say "Hi, this is XXXXX we're on our way." What?
I told them they weren't scheduled to arrive until tomorrow night and he proceeded to argue with me that I was mistaken. I asked him if he had his confirmation with him to which he answered "yes". I then asked him to read his date of arrival. "Oh....ummm, it was supposed to be for tonight." Lucky for him we had an opening, but gee whiz. ARE YOU KIDDING ME?
To top it off, he was asking directions. I asked, "Did you not receive the directions that were sent with your confirmation (that you did not read you idiot)?" No..ummm, I guess we didn't print those out. We got a GPS" I explained to him that we have a problem with GPS systems in our county and gave him instructions on how he might find us using his GPS. He couldn't work his GPS. Somebody save me.
On the plus side, he has to pay a higher rate because it's Saturday night. DW is unhappy because it screws up her menu for in the morning.
I told them they weren't scheduled to arrive until tomorrow night and he proceeded to argue with me that I was mistaken. I asked him if he had his confirmation with him to which he answered "yes". I then asked him to read his date of arrival. "Oh....ummm, it was supposed to be for tonight." Lucky for him we had an opening, but gee whiz. ARE YOU KIDDING ME?
To top it off, he was asking directions. I asked, "Did you not receive the directions that were sent with your confirmation (that you did not read you idiot)?" No..ummm, I guess we didn't print those out. We got a GPS" I explained to him that we have a problem with GPS systems in our county and gave him instructions on how he might find us using his GPS. He couldn't work his GPS. Somebody save me.
On the plus side, he has to pay a higher rate because it's Saturday night. DW is unhappy because it screws up her menu for in the morning.