Alibi Ike
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- Aug 8, 2010
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Unfortunately, we were hit by a power outage due to the snowstorm this past weekend. 6 of our 7 rooms were jolly campers, liked the the cozy fireplace in the living room and the efforts we made to assist them in getting on the road in the morning. One room, however, is demanding a full refund or a free night because their weekend was ruined, they almost died driving home because they were so tired from being kept up all night (not quite sure by what as everyone else said they slept soundly), and there were no showers in the morning. (We did explain they could try to shower and see what happened. WE did not shower in order to save the remaining hot water for the guests.)
So, discuss...what should we do? (I'm already guessing I know the answer...but have at it anyway!)
So, discuss...what should we do? (I'm already guessing I know the answer...but have at it anyway!)