Morticia
Well-known member
- Joined
- May 22, 2008
- Messages
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I have to keep the heat 'on' to keep pipes from freezing. But 'on' is 60 when we are 'open' and it's 50 when we're 'closed'. Because walk-ins are common in the winter, it's 60 from Feb on. I'll turn the common areas up to 68 around 3 PM, but the rooms stay at 55-60 until the guests decide what temp they like. Many of them turn the heat off completely. And some crank it to 90!I agree that no heat & burnt food treated as an OK do deserve a write-up, negative one. But on something small, I would not. Heat is not a small issue in a cold climate.Ok, you can tar and feather me, but if I experienced what Mort did with the cavalier attitude, burnt food and no heat, you bet I would write a review. These are the types of properties that give B&Bs a bad name. It's only fair to those travelers who do read reviews before they book to have an accurate picture of what's really happening at that property. I know that as innkeepers we can be pickier than most, but writing a review with accurate information when there's something blatently wrong with a B&B is ok in my opinion. If I wrote a review for a place like that, I would also add in the review that B&Bs are typically wonderful and that specific property is not the norm..
.I know of an inn that routinely doesn't turn on heat (or AC) until the guest arrives in the room.gillumhouse said:I agree that no heat & burnt food treated as an OK do deserve a write-up, negative one. But on something small, I would not. Heat is not a small issue in a cold climate.
Ugh.
=)
Kk.
.Oops, we resemble that remark. We tried turning heat and A/C on in advance and ended up, many times, heating or cooling the rooms for 5-6 hours before guests arrived. Now we tell them where the controls are and say it only takes about 15 minutes (the time it takes to haul the luggage in) to get the rooms at the temp they like.YellowSocks said:I know of an inn that routinely doesn't turn on heat (or AC) until the guest arrives in the room.gillumhouse said:I agree that no heat & burnt food treated as an OK do deserve a write-up, negative one. But on something small, I would not. Heat is not a small issue in a cold climate.
Ugh.
=)
Kk.
.We are lucky enough with only two rooms that we know when guests are coming, so turn it on that morning. But with our heat system we also warm up in 15 minutes. Since we are that far from town, we usually have that time to turn on. We save a lot of money not running heat during the week right now when we have no guests. Have it off not only in the rooms but in the whole ground floor, just on in our upstairs apartment.Morticia said:Oops, we resemble that remark. We tried turning heat and A/C on in advance and ended up, many times, heating or cooling the rooms for 5-6 hours before guests arrived. Now we tell them where the controls are and say it only takes about 15 minutes (the time it takes to haul the luggage in) to get the rooms at the temp they like.YellowSocks said:I know of an inn that routinely doesn't turn on heat (or AC) until the guest arrives in the room.gillumhouse said:I agree that no heat & burnt food treated as an OK do deserve a write-up, negative one. But on something small, I would not. Heat is not a small issue in a cold climate.
Ugh.
=)
Kk.
Riki
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The long side of our building faces south so it's generally 75 during the day in the winter (when it's sunny). We have hit 80 if the wind isn't blowing and it's around 40 outside.
Many of our rooms also get radiant heat from the oil burners in the basement. So it's not that bad in here in general. Except when we're closed. Then it's 50 and I have to turn the heat on if I want to work in the inn.