Baygirl
Well-known member
- Joined
- May 26, 2009
- Messages
- 269
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I'm sure we're not the only ones to become friends with guests that have been returning over the years. Well, our friends booked this weekend and it is college graduation. They got the last room we had available about 3 weeks ago and of course we didn't get a credit card. She called last night and cancels (via voicemail) saying the weather is going to be bad so they decided they're not coming down to the area. In the meantime we've turned away numerous people and now we're left with an open room for two nights. I answered her voicemail message via email, saying I will cancel and sorry they couldn't make it, but didn't mention that this won't be able to happen again. I'm waiting to see her in person to confront the issue. Had they booked anywhere else they would not have been able to cancel like that because of weather of all things. Had it been our slow season, which we've had months of, it wouldn't have been as big of an issue, but this was our kickoff to our season after a very slow winter/spring.
It's a slippery slope and I feel a little taken advantage of. It will be addressed when I see them, since they've booked 3 other weekend dates throughout the summer. Just wanted to vent!!!
It's a slippery slope and I feel a little taken advantage of. It will be addressed when I see them, since they've booked 3 other weekend dates throughout the summer. Just wanted to vent!!!