Alibi Ike
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- Aug 8, 2010
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Received an email a month or so after the fact that the guest left something in the room. This was a large, obvious item that the guest pinpoints as being left on the table next to the chair next to the big window. Pretty specific. And also pretty obvious.
We never found any such thing at the time or after a frantic run thru the room today looking in all the drawers, under the bed, in the nightstand, behind the chairs, etc.
Replied back to the guest that we had nothing like it in the lost and found, the housekeeper hadn't turned it in and we had just gone back to check to see if it had been tucked into a drawer. (I just emailed the housekeeper to see if she remembered it. Maybe she put it somewhere and forgot to mention it.)
Guest now accusing us of shoddy housekeeping and saying another guest probably took it home when we missed it during cleaning and we owe her another one.
What say all of you?
We never found any such thing at the time or after a frantic run thru the room today looking in all the drawers, under the bed, in the nightstand, behind the chairs, etc.
Replied back to the guest that we had nothing like it in the lost and found, the housekeeper hadn't turned it in and we had just gone back to check to see if it had been tucked into a drawer. (I just emailed the housekeeper to see if she remembered it. Maybe she put it somewhere and forgot to mention it.)
Guest now accusing us of shoddy housekeeping and saying another guest probably took it home when we missed it during cleaning and we owe her another one.
What say all of you?