Morticia
Well-known member
- Joined
- May 22, 2008
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If you are in an area with a LOT of choices for lodging, besides asking WHERE the guest found you, do you ask WHY they picked you?
I'm not sure how that question could be phrased to not 'scare off' potential guests by making them think you're stunned anyone would pick you! But, it's something I wonder about. I've had a few guests say how many B&B's there are here, but they liked XYZ about my place so that's why they're calling. But, it would be better to know WHY for the other guests as well. I know some of it would wound (Oh, everyone else is full.) but it still might be good to know, in that case, why I was at the bottom of the list instead of the top.
I'm pretty sure every B&B hears the exact same things, tho, so maybe it doesn't make a difference. We all hear they liked the website, they liked a particular room, they liked a photo or something that struck a nerve with them.
I'm not sure how that question could be phrased to not 'scare off' potential guests by making them think you're stunned anyone would pick you! But, it's something I wonder about. I've had a few guests say how many B&B's there are here, but they liked XYZ about my place so that's why they're calling. But, it would be better to know WHY for the other guests as well. I know some of it would wound (Oh, everyone else is full.) but it still might be good to know, in that case, why I was at the bottom of the list instead of the top.
I'm pretty sure every B&B hears the exact same things, tho, so maybe it doesn't make a difference. We all hear they liked the website, they liked a particular room, they liked a photo or something that struck a nerve with them.