- May 26, 2009
- Reaction score
OK...so someone calls and wants to change their stay from one to two nights. Unfortunately the same room (standard room) is not available for both nights. All that's left is luxury rooms and they want a big break on the room rate. So they say ...What, would you rather have an empty room??? Ugh...Hmmmmmm yes, I think I would. Does anyone have a good comeback for this? Kind of irks me when people expect us to jump at the chance to give the room away at a discount as opposed to not having it occupied. Happy weekend!!