SweetiePie
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- Feb 23, 2009
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That sums up in a nutshell what's wrong with guests today. I don't know if it's the Dave Ramseys, or the Clark Howards or who's giving them this impression but they seem to think we're just sitting here doing nothing - waiting for their last minute call.
This is Friday, I just had a call from a woman who wanted to schedule a complicated 3 day package for her and her daughter for THIS WEEKEND. This involves scheduling staff, preparing dietary restricted meals, special supplements etc. This is the kind of thing people used to book months in advance.
I suggested she try a well-known property near here that employees massive numbers of staff and could most likely accommodate her last minute wishes. She wasn't happy with that and acted surprised that in "this economy" I wouldn't be overjoyed at accepting her last minute proposition.
Just as homebuyers feel that it is a "buyers" market; apparently travelers also feel that it is a "travelers" market.
Aaarrrrrrrgh!
This is Friday, I just had a call from a woman who wanted to schedule a complicated 3 day package for her and her daughter for THIS WEEKEND. This involves scheduling staff, preparing dietary restricted meals, special supplements etc. This is the kind of thing people used to book months in advance.
I suggested she try a well-known property near here that employees massive numbers of staff and could most likely accommodate her last minute wishes. She wasn't happy with that and acted surprised that in "this economy" I wouldn't be overjoyed at accepting her last minute proposition.
Just as homebuyers feel that it is a "buyers" market; apparently travelers also feel that it is a "travelers" market.