I just spent 28 minutes on the phone to Tennessee for the same reason - graduation weekend in May. I stated the 30 day cancellation for three or more rooms (every single year we get the shaft, EVERY YEAR!) and he is going to book the two for his family in the end. Then he will call the father in law etc to book theirs.
We go on about this all the time, if it is a diff booking and name, I cannot feasibly enforce this 30 day policy! It makes me insane. He did want a hefty discount, as well. I am giving them $10 off per night. That is that, it is a graduation weekend for goodness sake!!
So that is the #1 thing, cancellation policy and if you require a deposit for the rooms. (To get your list started).
WE DO NOT OFFER DISCOUNTS DURING THE HIGH SEASON...repeat, repeat, repeat!!! We have 4 rooms together right now and I am ready for blood...GROUPS ARE THE WORST!!!
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Rupert said:
WE DO NOT OFFER DISCOUNTS DURING THE HIGH SEASON...repeat, repeat, repeat!!! We have 4 rooms together right now and I am ready for blood...GROUPS ARE THE WORST!!!
When the bills are due - we love everyone.
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I hear ya, but you KNOW you will regret it. The discount is just the first in a long line of things they will expect you to be thrilled to give them.
The group who is here now is from a whopping 1/2 hour away and have obviously never been out of the house before, the way they are carrying on. Oh, we thought we'd be the only ones here! Welll, you're not, so BEHAVE. Grrrrr....how can I be this bad in February?
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