My first guest is not as wonderful as I had hoped :(

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MountainMystery's picture
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My first guest checked in on Saturday night. Totally unexpected... He called when he was an hour away and needed a place for that night, plus the next 10 days. I was so excited! Unfortunately, I found out quickly that he's young, socially awkward, and inconsiderate. :/

I serve breakfast between 8-11 am, at the guest can choose what time to eat. I explained this policy, and he told me he wanted breakfast served at 10 am. So, my husband and I woke up Sunday morning and prepared a beautiful meal- everything was perfect and I was so excited. 10 am came and went. He never came down until 11:30. I gave him the satisfaction of the doubt- there had been a time change, it was his first night... Whatever... I hoped it meant he just slept exceptionally well in my lovely little guest room. I reheated my beautiful meal in the microwave and served his breakfast with a smile on my face. And bit my tongue the rest of the day. 

This morning, again, I get up and make another beautiful breakfast. At 10:30, I sigh and wrap it up and throw it in the fridge. I leave a note on the table politely explaining again that breakfast is served from 8-11, and that if he wishes to eat, he needs to tell me a time during that period and then needs to show up at that time. I go about my morning work. I hear him finally head downstairs at 11:45- I wonder if he seemed surprised to find no breakfast and instead a note... He steers clear of me all afternoon. Finally about 9 pm, I see him pass through and ask what time he would like breakfast tomorrow morning. He says "I'll let you know." Excuse me?? I'm going to bed soon! I tell him no, I need to know now. He says "I'll try for 11 am." This time my husband- the"Enforcer"- says "No, if you want breakfast you need to be down here at 11 or there will be no breakfast." He reluctantly agrees to 11 am....

I just know I'm making breakfast for myself again tomorrow... Sad

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Silverspoon's picture
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Sounds like a "hot" car to me!

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There has been a lot of talk over the years about writing a book about our loonies. I hope no one ever does it. I am currently reading a book Cambs sent me written by a woman who was a waitress all her life In Washington (State) and Calif. I sincerely hope most of the stuff she wrote is fiction. It would put you off going to restaurants. IF someone wrote a book about our "prize" guests, people would be afraid to go to a B & B for fear of meeting them.

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Wow, what a busy couple of days... how do you guys manage to find the time to keep up with these message boards? I'm kicking my rump trying to manage my time effectively. And it doesn't help that my yard's sump pump went belly up... Now I am a waterfront property! Smiling 

I'm definitely taking a great deal of advice from all of you... I've decided on several "policy" changes, and to up my rate (trying to decide how much now...). Hopefully I can get some time tomorrow to update online!

This first guest just gets stranger and stranger... We're looking forward to the day he leaves! :/ He's 24/25, and is leaving next week to take a tour of Europe. Before he goes, he wants to sell his 2013 $45k luxury SUV, which is already paid off. He asked us for advice on how to sell it earlier in the week- he didn't want to pay to put an ad in the newspaper, didn't like the amount the dealer was offering, and needs to sell it within a week. So anyway, DH asked him last night how it was going and he said he was taking it to the dealership to sell it today. Then he asked if he could use my husband's car for the rest of his stay. Ummm.... seriously?? How about a rental?!?

This morning when he came down for breakfast (yes, he got the point about breakfast being within the timeframe I had originally set..), the first thing he asked me was, "So, you have a motorcycle?" I said yes.... The he asked, "You don't have another car?" So I said no, but why did you ask my husband last night to borrow our car? While smiling, he responded that he was selling his car today so he wouldn't have one and he needed a way to get around before he leaves next week. All I could think to say in response is that it's not really proper to ask someone you don't really know to borrow their car (especially since he had already told me that he was involved in TWO accidents with his 2013 SUV!) He just laughed. <slap forehead>

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I am enjoying your adventure. I don't tell a lot of the stuff that happens here any more because some poor innkeepers were incredulous!

You absolutely must have a lock on your personal space. I have had people walk right into my bedroom even with me saying to them, 'You stay here, I'll be right back.' One lady walked in the side door of my part of the house. We saw her do this and figured the dog would make sure she didn't get far. But still. You may have been thinking your guests would be gone all day so no need to lock up. Not true. They will hang around and you'll be stuck there as well if you can't lock doors.

There should also be a lock on the guest room so the guest can feel comfortable.

Really, this could not have worked out better for you to have this guy with ALL the problems you'll ever face show up first!

If you raise rates, you have to honor the rate you already quoted to the folks who booked.

How do we read this forum? Well, we're all caught up! You've got a ton to read. After you've gotten thru the list it only takes a few minutes everyday to catch up again.

How do we read this with 7 or more guest rooms? We've been doing this for awhile!

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Oh boy, you've got a real loony there! Keep your distance, but still be professional. Of course you would never let him use your vehicle...he's got quite a nerve. Hang in there until he's gone. By the way, is your private & office area secured? You can't be too careful.

To answer your question about how we get time for the forum, it's usually during my 'waiting' time. Waiting for the egg dish to cook, waiting for guests to arrive, etc. Most of us do a hit and miss several times a day.

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Our office area is secured... everything is locked down and hidden away, although we had originally said the office area would be shared so printing could be done, email checked, etc...  That's actually one of the policies I've changed- it's totally off limits now. Someone suggested having a laptop tied down somewhere for guests to use, and since I also have an old laptop and cable lying around, bingo!

As far as our private area, we had debated back and forth about whether it was necessary to put an exterior-style full locking door knob on the doors, since it's just one room. We thought we'd see how secure we felt about things at first and then make the decision. It's already on my chore list now to put the new exterior locking doorknob on this weekend! Smiling

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we offer printing  but they email the document to me and I do it - people never have access to my computer - I have a ton of files on there and our reservation system - not taking a chance some idiot looks at porn or whatever and downloads distruction to my computer!

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MountainMystery's picture
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No worries, I've learned my lesson! I was thinking too naively that my guests would have a decent amount of common sense! But I guess that's sadly not true for everyone...

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I had a friend who had a guest who was writing a blog about B&Bs who negotiated a free stay.  That guest ended up living with them for a long time because of their good hearts.  That guest also had a luxury vehicle that was supposedly owned, but the guest let the tags expire and then the car was re-possessed.  Yeah, these stories happen when you deal with "free spirits".  Eye-wink

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Common sense flys out the window when there are no boundaries.  Your first guest is a doozie!!  But, look at it this way - he's breaking you in early so you can iron out the kinks before the REAL guests start coming.  This is a dress rehearsal =)

 

As far as having time to be on this forum... I'm addicted *lol*  I come back her as often as I can to see who's said what.  You never know with this group what you'll find one minute to the next.  And I have a regular day job - self-employed - so, I tend to spend alot of time goofing off.  Why not goof off here!

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OMG... start writing all this stuff down in a journal and you will have a best seller in a few years!!!  Strange isn't even the right word..but not sure what is?  The guy doesn't have a clue does he?  Please do not let anyone else take advantage of you like this again. Be professional and not just someone opening up a room to let. 

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Here's my thought on the "I only have one room so I should charge less" -- your guests don't have to share you and your house with anyone else, they have you and it all to themselves! You could charge more than a multi-room B&B would, for the extra attention / privacy that you can offer!

 

 

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Hi Justmeinmd!  I just got here...kinda late to chime in, but welcome.  You have gotten great advice from the pros on this board so I'll just add one thing about increasing your rates.  We have found that when your rates go up, you get a better group of guests.  Of course there is a range of peculiar, inconsiderate guests no matter what, but when your rates are low you will get "bottom of the barrel" guests who either have never stayed in a B+B and will treat you like a hotel maid, or you will get people who figure you are not worth much and will treat your home accordingly.  So by all means get those rates up to those that are comparable with other B+B's in your area.  

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I agree with Silverspoon. I had to raise my rates at my Mt Rainier Cabin after getting a few nightmare guest. You will get a better clientele once you raise your rates.  

 

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dmyer14 wrote:

I agree with Silverspoon. I had to raise my rates at my Mt Rainier Cabin after getting a few nightmare guest. You will get a better clientele once you raise your rates.  

 

and yet this gal here told because obv i was ignorant, that $55 a night on airbnb is what we should offer. Yeah right...

ps send me a link to your cabin if you want to i have a ton of friends and some family n that area. 

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I sold my cabin and am now in the market to start a B&B in Sumner, WA. I'm in the beginning stage of checking with the city on zoning and placing ads in the paper for notification. This will be the first B&B in the area.

 

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dmyer14 wrote:

I sold my cabin and am now in the market to start a B&B in Sumner, WA. I'm in the beginning stage of checking with the city on zoning and placing ads in the paper for notification. This will be the first B&B in the area.

 


The guest here was talking about the cheap rate on AirBnB in Tacoma WA. Fyi. If you saw that thread already. Why sumner, why not Gig Harbor or Hood Canal or somewhere with a water view? Just putting this out there. Sunshine on this forum has been looking at somewhere on the peninsula...she is not there currently.

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At the current time I will be working my full time job until the Inn is ready to open. Sumner is as far as I am willing to commute back and fourth to work. I am also expecting my first grandson in July and want to be close to my kids. One lives in Sumner around the corner from house I'm exploring and my other lives in Bonney Lake. Being close to my kids and Grandchildren is the reason.  Gig Harbor would be the ideal place. There was restaurant across from the Marina called the "Rose" that would have been perfect. I believe the house is now being used for offices.  

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I'm in late, and missed most of the conversation... one room... you say, "What time would you like breakfast?"

I have four rooms, and no set breakfast time.  When the guest checks in I ask what time they'd like to eat, and tell them that's when the food will be come out of the oven.  They practically never say 11, and when they do, they know they're pushing it.  I either can and then I do, or I can't and tell them so.

I tell them I'm small, so the least I can do is offer personalized service.

Kk.

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Oh, I love your new avatar saying~

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Madeleine wrote:

Oh, I love your new avatar saying~

I couldn't read it on my monitor.

Oops! It's already gone!

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Arkansawyer wrote:

Madeleine wrote:

Oh, I love your new avatar saying~

I couldn't read it on my monitor.

Oops! It's already gone!

'As I do more laundry, nudists seem less crazy.'

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Madeleine wrote:

'As I do more laundry, nudists seem less crazy.'

yes

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Unlike others, I'm blind, since I don't know your property, but from the discussion... if your rate is $45 a night that's pretty cheap for essentially sharing your house and having a breakfast cook as well. Makes me wonder... are you legally operating and properly insured? Because I have no idea how you are covering the bills at that price. I understand being inexpensive to get people in the door, but when you aren't covering the bills you are doing no one a favour. Move your prices up slowly. One way to do this is to change your prices from time to time, for example, if your price is $45 before tax, move it up to $50 including tax. Then later you can make it $50 before tax, etc. Less conspicuous that way.

There will always be people who will try to take advantage of you. You need structure and clear boundaries, things like: A hot breakfast is served at 8AM. Continental serve-yourself is on the table from 7AM to 10AM. There are no kitchen privileges. Etc. I once had a lady who expected me to cook her the same specific breakfast each morning and to prepare her lunch, that was a nice expectation but not a reality. We told her that we do not allow guests in the kitchen and that we have no control over our vegetables and can't produce her desired breakfast daily. We offered to allow her to cancel at no charge so she could find a self-catered apartment and she did. And we did a dance of glee. You want guests who want to be there, not guests who take over your life. 

Seriously, if you need a TV for the room, you can get them on craigslist free, just for picking up their old tube TV. A DVD player is rather cheap as well. The moment you invite people to use your Wii, you have a room mate. If you think it is that important, pick one up when they go for sale, but you will find it's a waste of money, they are on vacation, not living there. They aren't in the room enough to care.

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I know everyone else has mentioned the use of the kitchen, but I see that you also have a ton of other things throughout your house that you are allowing them access to.  You might want to reconsider inviting them to take over your living room Wii and DVD player among other things.  It sounds like $45 will get you a whole house and a cook for a night.  

Welcome to the board.  We're all brutally honest, but we also appreciate knowing we can get quality, experienced help when we need it.  You came to the right place!

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As an innkeeper who has her own kitchen but an unfortunately open inn kitchen, I cannot agree more with everyone that you do not want guests in your kitchen. Allowing guest use of the kitchen can result in disaster.

What starts off as a 'help yourself to a soda' turns into a couple wanting to know where the big pot is for the lobsters they just bought to cook in your kitchen. (You can sub your local shellfish for the lobster, but you get what I mean.)

You know how you would act in someone else's house. Not everyone thinks the way you do.

If there is space in the room, add a small dorm fridge and single serve coffee maker. Or put that in the dining room. Plate up some snacks and leave them somewhere other than the kitchen.

Yes, it is very hard to draw these lines for US guests when you have traveled/lived in Europe and see how it is done there. As with kids, it's easier to lighten up than tighten up.

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Madeleine wrote:

it's easier to lighten up than tighten up.

 

Great advice for all sorts of situations.

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Disaster - exactly!! Our first year we had 2 college students doing their student teaching. One morning one of the girls was in the kitchen with her boyfriend slicing bagels to toast them. DH gets a knock on the door to our side of the house and it is the boyfriend asking if we have any band aids. DH goes into the kitchen and she is bleeding ! He grabs a towelto put over her finger and yells for the boyfriend to grab a stool for her - she was about to pass out. He got her wrapped with a towel and told boyfriend to take her to ER. She ended up getting plastic surgery on that finger. That was the last time anyone ever used our kitchen. Fortunately the parents did not go after us.

Just an example to back up what Maddie saidabout possible disaster in the kitchen.

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Sidetrack alert:

I NEEDED this sentence today. Thank you Smiling

Madeleine wrote:

 As with kids, it's easier to lighten up than tighten up.

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OK, I am a dim bulb - I have  no clue where you are or what your rates are but if this group says they are too low - BANK ON IT!!

I work hard and I want paid for it. My insurance, marketing, supplies, TAXES, the rates charged by the Directories do not give a rat's about my size or costs. I have my posted rates but I also have from time-to-time given a weekly rated that is very reduced with just juice & coffee for breakfast if they were going to be "clean" - meaning no pipeline guys who will track in mud and other undesirable things. My son is a pipeline welder (he builds the high pressure filling stations and pipelines) and he admits he is not the norm because he neither drinks nor smokes but he looks for CHEAP, reasonably clean, bed, bath, and a TV a plus. It sounds like your rates will fit their criteria - and you do not want them!

It is your place, but I would not allow anyone in my kitchen for several reasons - health dept, knives cut, and above all MESS. Put a dorm fridge and nuker where they can get it if you want to be that nice. I just agreed to a student intern for 11 weeks - fridge & nuker upstairs and we may invite him to soup & bread with us, but not in my kitchen.

 

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Haha, ok... I'm not sure if its a good thing or not that so many of you could find me..? So I guess I need to change my screen name on here so I'm not so "out in the open"!

And it's interesting that so many of you say I should increase the rates. I did research other rates in the area, and I know they are all considerably higher than me. I guess I'm still trying to figure out exactly "what" I am... With only one room, I think it's hard to call myself a true B&B and charge those sorts of rates. I know that what I currently have is more along the lines of a homestay. But I don't want it to be a typical homestay- I want guests to feel pampered and well taken care of, like they would at a classy B&B... I figured that I would be lucky just to get 4-5 nights per month. So, I priced low to see what would happen... I've been really surprised at the reservations I've gotten so far. At this point, honestly, I'm not really in this for the money (although a little extra cash never hurts anyone...)- it truly is meant to be a learning opportunity and the chance to meet and interact with some interesting people from around the world. But I definitely understand what you guys have said- charging too low can bring the wrong crowd and make others wonder what's wrong with the place!! I will definitely consider this!

Thanks so much everyone! I admit I was a little afraid to post on here at first- I was afraid all the "real" innkeepers would laugh me off the boards for having a one-room place! Eye-wink but you guys definitely have a lot of great knowledge and advice, and this is a wonderful resource for an aspiring innkeeper like me!

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That is how we started out, 1-2 rooms. Welcome!

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Sorry but I didn't look at your website so now I am at a loss but..if others tell you to up your rate....UP IT!  And NEVER let guests use your kitchen no matter what. You will live to regret it so don't even start. Even though you are only one room to let, they don't need access to your kitchen and I can't believe the health dept would even allow it.  Be professional from the get go.  and Good luck.

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I found you very easily with a single click!  So, good that you changed your user name now.  Smiling

I know exactly where you are.  I will actually be in that larger city on the water North of you this weekend.  Will be celebrating St. Paddy's Day!  Eye-wink

I agree with the others...even with the detached but private bath, increase your rates and then you can "discount" for the longer stays.  Also, I forgot about the bagged breakfast that I also did for folks needing to leave early.  I popped it in their guest fridge the night before with a "love" note inside. 

No way, no how would I share my kitchen with guests (and it was not allowed by our health department), but that is just me.  Don't know if you have space for some kind of a minimal guest service area for coffee, microwave, and mini fridge.  Something for you to think about!

Have fun and welcome to the forum!  Lots of help and ideas here....

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You may be learning but you may as well get paid for it! Yes, it's a homestay. Yes, the bathroom is outside the room. Yes, you are just starting out. So what! If you like this and decide to add 2-3 more rooms are you really going to jump rates by $100/night at that point? Nope. You won't. You'll fret about your lovely repeat guests.

If you checked around and you are charging 50-100% less than places in the area, you will get tire kickers who want to know what's wrong. Is that view REALLY from your property or did you photoshop it in? It has to be a couple of stale donuts for breakfast for that price. That sort of thing. Think about traveling...do you really trust that the really underpriced place is keeping things up to snuff?

Where I am there are 10 smaller B&B's in a few city blocks. If someone doesn't like my price (3.5x yours) and I send them to a place that is 2.5x more than you charge, they ask me what's wrong. Why is that place so much less?

Second business lesson- pay yourself what you're worth.

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Jsenocak wrote:

And it's interesting that so many of you say I should increase the rates. I did research other rates in the area, and I know they are all considerably higher than me. I guess I'm still trying to figure out exactly "what" I am... With only one room, I think it's hard to call myself a true B&B and charge those sorts of rates. I know that what I currently have is more along the lines of a homestay. But I don't want it to be a typical homestay- I want guests to feel pampered and well taken care of, like they would at a classy B&B... I figured that I would be lucky just to get 4-5 nights per month. So, I priced low to see what would happen... I've been really surprised at the reservations I've gotten so far. At this point, honestly, I'm not really in this for the money (although a little extra cash never hurts anyone...)- it truly is meant to be a learning opportunity and the chance to meet and interact with some interesting people from around the world. But I definitely understand what you guys have said- charging too low can bring the wrong crowd and make others wonder what's wrong with the place!! I will definitely consider this!

Thanks so much everyone! I admit I was a little afraid to post on here at first- I was afraid all the "real" innkeepers would laugh me off the boards for having a one-room place! Eye-wink but you guys definitely have a lot of great knowledge and advice, and this is a wonderful resource for an aspiring innkeeper like me!

I just paid more for lunch than a one night stay with you (before the tip!), and you include a nice homemade breakfast! And I am near Roanoke VA, so things aren't super high here at all! That should tell you something.

You don't look like a homestay. I think you are a homestay, but you don;t look like one! You have a professional website, easy way to book a stay, amenities list, etc etc. You also provide breakfast included, so to me you are a B&B. For licensing purposes, you may want to remain a homestay for the time being. Smiling

Not in it for the money, just the strife, aye? Raise your rate, you will get some pretty bad guests here on forward...this is not ME saying this, this is a collective voice of innkeepers here, experienced innkeepers, and we NEVER AGREE ON ANYTHING! yes

There have been other one and two room B&B's here who do quite well and love what they do. So don't worry about that!   It's not the size of the dog...and all that.

(We are smart, we can find anyone)

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Jsenocak wrote:

Thanks so much everyone! I admit I was a little afraid to post on here at first- I was afraid all the "real" innkeepers would laugh me off the boards for having a one-room place! Eye-wink but you guys definitely have a lot of great knowledge and advice, and this is a wonderful resource for an aspiring innkeeper like me!

Awww, we're not so scary. devil It's not the number of rooms that makes you an innkeeper, it's professionalism. It sure seems like you've done some homework, spent $ on your website and are approaching innkeeping with high standards. Congrats!

So, when you call yourself a 'homestay', does that mean that the guest shares common space (living room, etc.) with you? How much is private guest area and how much is shared?

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Thanks Smiling I think high standards are important. I am constantly asking myself what I would want and expect if I was choosing a place to stay- and I'm extremely picky! 

The private space is the guest room (obviously...) and the full bath. The shared space includes the living room, dining room, office (desk space and printing/fax use), and I also allow some shared use of the kitchen for guests (fridge, microwave, etc...). I consider a homestay to be a small place- one or two guest rooms, that is mostly geared towards international and student travelers and also can accommodate longer stays, and is often more focused on cultural exchange than your average inn or hotel. I like this aspect because we're an international family ourselves!

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Looked at your photos and I would also be confused about the water views.  Is that your view from your front porch?   I'm asking because that can be very important to folks visiting that area and you don't want them to be disappointed.  Is there a place where folks with boats can tie up near you?

Also, I would put on your site where folks can get the favorite food from the water in your area (during the season).  I know that I will be partaking of it when I am there next week!  ;-) 

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No, that's not the view from our house- it's just right up the street- two blocks away. I have written in the text that the house is located 2 blocks from the Chesapeake and tried to make that totally apparent... those of you who have seen the site- what do you think? Is it not clear enough? I definitely don't want to give that impression to people that it's a waterfront property, but I did want to show pictures of the beautiful bay. It's definitely a great part of our location. We might not be RIGHT on the water, but it's very close and guests can easily walk up there and enjoy the water anytime.

Sam, if you would like to come by while you're in the area, you're more than welcome to! Smiling I'll treat you to cookies and tea!

And yes, I'm actually currently working on putting together a "guidebook" for the local restaurants, shopping, sites, etc...!

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See, I skimmed as well and thought that you had a water view!  Ack!  Good idea to caption the photo with "Just 2 blocks to the water", or similar.

I could see folks wanting to cook some crabs in a big pot in your kitchen.  haha!  Are you up for that? 

Also, do you want folks to have access to your office?  Personal items in there including accounts info and what not?  If you are allowing them to use a personal computer, maybe you could set up a laptop in the living room and secure your personal items.  I had an old laptop and printer for guest use (with a lock to secure it from walking) in our reception hall and it was rarely used except to print boarding passes.  Most folks had their own tech devices and that was before the onslaught of tablets.  I think even with a homestay since you're out there on the big wide web, you should be careful. 

Just some thoughts...

Will see if I have the chance to drive down your way - thanks so much for the invite!  If so, I'll contact you offline via your email. 

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06/24/2008

justmeinmd wrote:

No, that's not the view from our house- it's just right up the street- two blocks away. I have written in the text that the house is located 2 blocks from the Chesapeake and tried to make that totally apparent... those of you who have seen the site- what do you think? Is it not clear enough? I definitely don't want to give that impression to people that it's a waterfront property, but I did want to show pictures of the beautiful bay. It's definitely a great part of our location. We might not be RIGHT on the water, but it's very close and guests can easily walk up there and enjoy the water anytime.

Sam, if you would like to come by while you're in the area, you're more than welcome to! Smiling I'll treat you to cookies and tea!

And yes, I'm actually currently working on putting together a "guidebook" for the local restaurants, shopping, sites, etc...!

Not being familiar with your area I did look closely at your location but still would believe views (zoomed in) like that could seen from your place.  The best advice to give you is to be very candid on your site.  The pictures you are using are beautiful, and could remain right there, it is the reason people visit there so instead of removing the photos make the caption on the photo indicate the distance.  "walk 2 short blocks to sink in the sand and take in this view"

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10/07/2008

justmeinmd wrote:

No, that's not the view from our house- it's just right up the street- two blocks away. I have written in the text that the house is located 2 blocks from the Chesapeake and tried to make that totally apparent... those of you who have seen the site- what do you think? Is it not clear enough? I definitely don't want to give that impression to people that it's a waterfront property, but I did want to show pictures of the beautiful bay. It's definitely a great part of our location. We might not be RIGHT on the water, but it's very close and guests can easily walk up there and enjoy the water anytime.

Sam, if you would like to come by while you're in the area, you're more than welcome to! Smiling I'll treat you to cookies and tea!

And yes, I'm actually currently working on putting together a "guidebook" for the local restaurants, shopping, sites, etc...!

I skimmed and thought you were waterfront by the verbiage I read, about the cottage style, and the photo. 

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05/26/2009

Like you, my inn is not water front, but nearby and is a major part of why people come to our area. What I have done is to put text on the photo saying something like "XYZ beach is just down the road", or "XYZ is nearby". That way they know that it's not what they're going to see out their bedroom window.

As you'll find out soon, people don't read the text on the webpage. On a picture, you'll have more of a chance.

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10/07/2008

Breakfast Diva wrote:

Like you, my inn is not water front, but nearby and is a major part of why people come to our area. What I have done is to put text on the photo saying something like "XYZ beach is just down the road", or "XYZ is nearby". That way they know that it's not what they're going to see out their bedroom window.

As you'll find out soon, people don't read the text on the webpage. On a picture, you'll have more of a chance.

and as you know I have two lakes right here, three really, but two that I promote. I do have some quirky water photos and people DO ask me if we are waterfront. So it is a give and take. I state clearly, have a google map and other info EVERYWHERE that we are not on a lake, but a drive to a lake.

I want people to stay here who GO TO THOSE LAKES! They can stay here and enjoy it all. Smiling

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10/07/2008

Jsenocak wrote:

Thanks Smiling I think high standards are important. I am constantly asking myself what I would want and expect if I was choosing a place to stay- and I'm extremely picky! 

The private space is the guest room (obviously...) and the full bath. The shared space includes the living room, dining room, office (desk space and printing/fax use), and I also allow some shared use of the kitchen for guests (fridge, microwave, etc...). I consider a homestay to be a small place- one or two guest rooms, that is mostly geared towards international and student travelers and also can accommodate longer stays, and is often more focused on cultural exchange than your average inn or hotel. I like this aspect because we're an international family ourselves!


May I make this suggestion?

Make the rate on a scale, so if they are staying like in a homestay they can pay less per night overall, if it is one night, two night, etc charge more! Also, consider the amenities and what they WILL USE - which is now the opposite, the longer they stay the more they will use, but would be more of a homestay atmosphere.

 

Here is a one room B&B, $130 per night, and 10% discount for longer stays...

thehillsbandb.com/?page_id=93

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06/24/2008

Joey Bloggs wrote:

Jsenocak wrote:

Thanks Smiling I think high standards are important. I am constantly asking myself what I would want and expect if I was choosing a place to stay- and I'm extremely picky! 

The private space is the guest room (obviously...) and the full bath. The shared space includes the living room, dining room, office (desk space and printing/fax use), and I also allow some shared use of the kitchen for guests (fridge, microwave, etc...). I consider a homestay to be a small place- one or two guest rooms, that is mostly geared towards international and student travelers and also can accommodate longer stays, and is often more focused on cultural exchange than your average inn or hotel. I like this aspect because we're an international family ourselves!


May I make this suggestion?

Make the rate on a scale, so if they are staying like in a homestay they can pay less per night overall, if it is one night, two night, etc charge more! Also, consider the amenities and what they WILL USE - which is now the opposite, the longer they stay the more they will use, but would be more of a homestay atmosphere.

 

Here is a one room B&B, $130 per night, and 10% discount for longer stays...

thehillsbandb.com/?page_id=93

Yes, good idea JB.    Also, after looking at your website, I noticed you openly mention use of your kitchen.  Make sure to be clear as to WHAT they have use of or you will have them taking over the kitchen & leaving it is disarray.   If you allow them to cook, what about YOUR cooking?  You may have thought all this through!

One other thing about kitchen use, but also this concept in general is INS.  Does your ins. cover PAID stays?  Most homeowner's ins will not cover incidents if they find the place is being used to board guests.  This includes injury or property damage...

Arks's picture
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05/22/2010

I found it too and second what others say about the rates. Way low and will attract the people you don't want, and make the ones you DO want suspicious. They'll shy away, thinking there must be something wrong you're not telling them about.

Nice doggie.

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06/24/2008

I even found you!  (regulars here are snickering) 

As said by others UP those rates!  Check out what others are charging in the area and get in line with them.  You are in an ideal location and should get folks from several major regions.   Unfortunately at that rate you will bring in more PITA's than good folk!  Honestly.  

 

Madeleine's picture
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09/29/2011

BD is right...your price, for your location, is kinda low. You've got some big cities nearby to draw from.

 

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