TheBeachHouse
Well-known member
- Joined
- Jun 24, 2013
- Messages
- 4,452
- Reaction score
- 373
One night stay who live about an hour away.
They had made a dinner reservation at the best place in town. The place notified them that they were closing for the night. There was a series of thunderstorms and this place does primarily outdoor seating, so it made sense. We recommended another place.
At 11:30, we were woken by the doorbell. She was sick. Blamed the lobster at the place we recommended. They were leaving.
I felt terrible for them that their carefully planned seaside romantic evening was ruined. But not much I could do about it.
My husband charged them for the night but gave them a credit toward another stay.
I thought that was a good move, so they don't give up on us forever. We love 'local' guests.
What would you have done?
They had made a dinner reservation at the best place in town. The place notified them that they were closing for the night. There was a series of thunderstorms and this place does primarily outdoor seating, so it made sense. We recommended another place.
At 11:30, we were woken by the doorbell. She was sick. Blamed the lobster at the place we recommended. They were leaving.
I felt terrible for them that their carefully planned seaside romantic evening was ruined. But not much I could do about it.
My husband charged them for the night but gave them a credit toward another stay.
I thought that was a good move, so they don't give up on us forever. We love 'local' guests.
What would you have done?