That would never work here. Too strict. Guests have over 150 B&B's to choose from. They'd just go somewhere else..
Aussie Innkeeper said:
That would never work here. Too strict. Guests have over 150 B&B's to choose from. They'd just go somewhere else.
Or those who do not have 150 B&B's to choose from, they'd just go somewhere else. Agreed.
We are not offering them the world on a plate, even so I would not want to make the policies too prohibitive, and as Silvers said, punitive.
The policies need to be guest friendly, not innkeeper friendly. None of us is in this for the tea and cookies, all of us want reservations and work hard to get them. Every lost booking cost all of us. Unless you have them lining up down the street, most of us don't, but some of us maybe do, then we have to work with the guests.
If everything changes overnight in our industry, then we need to consider changing too, we have to roll with the punches. It seems like more and more are charging it all up front, and it makes it hard. I have people call near on every day to make sure we don't do this, the extra phone calls are getting old.
But to end this, to each his own, if it works for you it may not work for me but you are there, and you know how to run your business. I am just providing feedback from where I stand.
In other news a Mom called who booked a wedding night here for her daughter and son in law as our place looked so romantic compared to all the others. Wow, that was so nice to hear. I inquired about their wedding too, they hired an officiant and are going to stand near the lake to get married, so we were looked at,
but not what they wanted.
This is why we are so wonderful, we are all different. But we can still see what works and doesn't, that is how we all learn on this forum,
so thank you to everyone who contributes!
