Housekeeper issues (part 30)

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TheBeachHouse's picture
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So our high school housekeeper worked on and off for us all winter.  We like her.  She does a fine job.  Told us she was visiting her family in July for a week, maybe two.  Ok, not ideal, but we like her.   

Then it's maybe three weeks.   What?? In July????    So I put an add on CL and also FB and got a bite today.  Daughter of someone we know.   HS senior.  All good.   Then we hear from housekeeper with the vacation.   She's actually going all June and July. 

HUH?????  Thanks!  That's not a vacation.  That's a quit.    Luckily, we're covered.  For now.....

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Morticia's picture
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I don't have hiring issues this year, I have attention span and lack of observation skills issues.

Housekeeper comes in with who knows what stuck on boots. Tracks all over house. Removes boots, puts on sneakers to clean rooms. Leaves house with boots on, tracks crap from closet to front door.

Hello! No one cleaned your boots while you were working! And now I'm cleaning the floors again.

 

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TheBeachHouse's picture
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surprise

TheBeachHouse's picture
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High school replacement kid found a better job.   At the same time, a 30 year old SAHM expressed interest.  Great.  Even better.   Needs the bucks, doesn't want full hours and can work all winter.

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sorry SAHM? 

TheBeachHouse's picture
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stay at home mom

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that's how we sold our housekeeping job - convenient hours for working parent as would fit in with school hours.

1 of ours was off 2 days this week due to having to be a witness in court just a lot of hanging about and waiting!

Anon Inn's picture
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Knock on wood.  Something that is working for me:

We have a vacation rental in a nearby city.  Last year I burnt the candle by doing the inn plus driving an hour and another back to also clean the rental.

Then I got on Facebook for a local sales group, put the word out I was looking for a cleaner.  Several responded, but the best part was multiple recommendations and likes for a few who showed interest.  I chose and tried one with very good recommendations, interviewed by message.  She had a couple years experience cleaning vacation rentals and was happy this is a studio rather than a whole house. She relayed some stories about situations she had found, I responded, we had a good conversation and some laughs about cleaning after guests.   $40 per clean works for her and me.  She has been doing a great job for three months now.  I make up the money by not doing it myself by being able to have guests leave and arrive the same day.  I had to leave an entire day in between guests last year so I could make the time to do the drive in between everything else. 

This year - so much better, and a good thing too, because bookings at the inn are still down due to weather.

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plus what I always say is what are you not doing when you are driving and cleaning? - ie marketing which would bring you in more money as well.

Anon Inn's picture
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I'm afraid I've not kept up with that.  It's been a depressing year for other reasons and I am having a difficult time snapping out of it.

Another happy thing about the wonderful cleaner and the smart phone world - she texts when done and I text back when the Paypal payment is made.  We both love the instant pay aspect.

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its also good from a tax and book keeping aspect - I suspect its the same the world over the TAX and Gov people want to know who you are paying, when and where - gives them an exact paper trail to follow every time which they love, I can show exactly where everything goes all the time. My friend used to write a cheque to cash and then pay them I went mental - if she is audited and say one of those girls has gone back to poland how do you prove she ever existed? 

Generic's picture
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When I have someone like a gardener, I make a cheque to them and then I have them countersign the back and I pay them in cash, but I have a cheque with their name and it's up to them to declare it. 

But I would never make a cheque out to cash.

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To be honest here cheques have virtually gone out - people don't like the 6 days to see if you get any money, you get charged if they bounce not the person who wrote it and time taken to go to the bank - electronic transfer is instant and immediately traceable.

Generic's picture
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We don't usually use them, but when they are there and want to be paid, making them sign a cheque and cashing it for them, has a traceability.

I then take the cheque and deposit it to my account. It's signed, so it's the equivalent of cash.

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Ive gone to an agency 

J our Cam mon to Friday person has fallen down the stairs at home fractured her spine - she is doing her nut as sick pay isn't much and wants to be back but CT scan is not till the 27th and we know a lady with similar accident took her just about a year plus lots of physical therapy to be right and frankly I don't think she will be able to come back - if she had sense she would be retraining right now.

L who was supposed to come and do next door pulled out at 2 weeks to open - not impressed.

H who was supposed to replace L at the lodge was absolutely hopeless - attention span of a goldfish and couldn't remember where she had been or what she had done and couldn't be left alone for more than 5 mins.

Took on E who was runner up to J at that interview stage a year ago and has got right into the swing of it backed up by M who is from an agency and seems good if expensive but I can't really do anything else till we have more info on J but I need the cover as fully booked at the momement and frankly DH and I are burnt out covering for all of that. 

gillumhouse's picture
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What a mess - and just when you need it the least. I hope everything smooths over very soon. May you find someone who not only WANTS to work but knows HOW to work - and soon.

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touch wood the 2 we now have are good - trouble is we can't hire the 2nd one till we know what is going on with J - ie we could book her for say 3 months if we knew that was the case but now its week to week - however we could loose her to a permanent position if we can't offer her one. Its a tough one. Plus Agency is more expensive but the way I see it is I can't sell dirty rooms and if I sell 1 more that more than pays her wages. I like every room clean every day as in my town you can easily pick up 5 rooms in a day.

Don't know if its like this in other places but here fear of cancellation charged for corporates means they arn't booking anything till they know when and where a chap will be ie engineers for coffee machines and so on - therefore they are all on the day bookings sometimes about 30 mins before they arrive when they report in to their boss where they are going to be that night.

gillumhouse's picture
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Don't know if its like this in other places but here fear of cancellation charged for corporates means they arn't booking anything till they know when and where a chap will be ie engineers for coffee machines and so on - therefore they are all on the day bookings sometimes about 30 mins before they arrive when they report in to their boss where they are going to be that night.

That is the way it is with the man who stayed last night. Each of the 3 times he has stayed, he called just a couple hours (or less) of when he expected to arrive. And it always (so far) has been a night I had a meeting.

It was a sight to behold last night to see a Porsche hooked up to the charger in the driveway.

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the most gorgeous one we ever had was a brand new Rolls Royce - new owner didn't want it brand new with no miles on the clock so paid a lad at the garage to take it out for the weekend to "break it in"I would have been terrified!

 

gillumhouse's picture
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Jcam wrote:

the most gorgeous one we ever had was a brand new Rolls Royce - new owner didn't want it brand new with no miles on the clock so paid a lad at the garage to take it out for the weekend to "break it in"I would have been terrified!

I would have been terrified also. I was offered the opportunity to drive a Tesla. I declined out of terror. I KNOW I have a heavy foot and at least the gas engine tells me with sound when I get exuberant, Tesla just MOVES!

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I think that's part of the problem - they are just too quiet - nearly got run over in my own car park as didn't hear it and wasn't paying attention.

Generic's picture
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Students want the summer off... it's why Millennials sometimes have a hard time adjusting to work... they somehow expect that they still get summers off.

TheBeachHouse's picture
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I know.  That's why we liked her.  She worked for us and two other inns last summer!

 

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