IronGate
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- Aug 9, 2008
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I don't know what to think on this one. I may have had a diff viewpoint if the owner did NOT respond.
I understand where he is coming from, but as we say "The guests think they are the only" and they don't think about 2500 other guests who came before them, and possibly broke the rules. So I have to side with the guests on this one. Three pages vs half a page is a stretch.
I am always looking at that fine line...Do I need a rule or note stating "No jumping rope in your upstairs guest room that rattles the whole bloody house?" because one person was that absurd to do it? No.
What about "No eating in the rooms?" There are many B&B's who have this (some on this forum), and it may be the ONE RULE that makes you feel like you are being overrun with rules, imo.
Is if the way it is worded that makes it appear to be the RULES OF THE HOUSE?
I had to be a bit firm about the no smoking on the porch. I haven't even had a smoker all year so far, but when WE DO they stand by the flippin' front door and light up. Then new guests check in and this is their welcome...
Good food for thought. I have to ask you BD since you know the inn and innkeepers, ARE THERE ARE LIST OF HOUSE RULES? Are they like the reviews said, or are they people who just feel they are a little too constrained in a B&B?
Every time I feel this, I lax up on the guest interaction, and then someone acts like we are hiding or something. We have the polar opposites the same night at the same table in the same place (this B&B). One needs us to do the song dance and hat tricks, the other wants to be left alone!.I think the truth is somewhere inbetween. I've only been in this property once, but got the tour of all the rooms and this is the b&b I refer my guests to when they're looking for that area. I actually swiped/copied how they had binders open on the bed, leaning against the pillows which is opening to their Welcome page & do's and don'ts. Since I didn't stay, I'm afraid I didn't read through their list. I found the innkeepers very charming and like minded with us, and felt very comfortable.Joey Bloggs said:Good food for thought. I have to ask you BD since you know the inn and innkeepers, ARE THERE ARE LIST OF HOUSE RULES? Are they like the reviews said, or are they people who just feel they are a little too constrained in a B&B?
I used this review here only because it illustrates how others perceive us and if we want to convert more folks over to b&bs we can't have rules aimed to the lowest common denominator. It's funny, because those guests who should read the rules are the ones who never do!
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I think that's it in a nutshell: those who need the rules won't read them -- or even abide by them -- and those who don't might get insulted by them.Breakfast Diva said:. . . It's funny, because those guests who should read the rules are the ones who never do!Joey Bloggs said:Good food for thought. I have to ask you BD since you know the inn and innkeepers, ARE THERE ARE LIST OF HOUSE RULES? Are they like the reviews said, or are they people who just feel they are a little too constrained in a B&B?