Chutzpah!

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Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
Did they ask by name?
.
With card in hand.
.
Thanks. Send your cards with them this way .
 
Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
Did they ask by name?
.
With card in hand.
.
Thanks. Send your cards with them this way .
.
Don't think they meant immediately, but for their next trip. As I said, nice people but haven't travelled much... had to push them to try things.
 
Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
I guess I need to send post cards... If you have any, or biz cards, you can send them here.
 
Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
I guess I need to send post cards... If you have any, or biz cards, you can send them here.
.
Can you keep it away from the weird diet people? We don't do weird diets.
 
Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
I guess I need to send post cards... If you have any, or biz cards, you can send them here.
.
Can you keep it away from the weird diet people? We don't do weird diets.
.
Charlie said:
Can you keep it away from the weird diet people? We don't do weird diets.
Um, no. ;-) They're here this weekend, too, BTW.
 
Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
I guess I need to send post cards... If you have any, or biz cards, you can send them here.
.
Can you keep it away from the weird diet people? We don't do weird diets.
.
Charlie said:
Can you keep it away from the weird diet people? We don't do weird diets.
Um, no. ;-) They're here this weekend, too, BTW.
.
do you serve squid beaks? That is how my brother used to threaten his nephews when they got mischievous...
 
Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
Did they ask by name?
.
With card in hand.
.
Thanks. Send your cards with them this way .
.
Don't think they meant immediately, but for their next trip. As I said, nice people but haven't travelled much... had to push them to try things.
.
That's fine- keep them coming.
teeth_smile.gif

 
Turned out to be a lovely couple and explained about booking and the certificates. Just not well travelled. So I gave them a post card to a lovely place just 6 hours west of here... for another innkeeper on here :).
How about 10 hours south?!?
.
They asked about the large "American" city that's 6 hours to our west and about the innkeeper who sent me post cards for her place :)
.
I guess I need to send post cards... If you have any, or biz cards, you can send them here.
.
Can you keep it away from the weird diet people? We don't do weird diets.
.
Charlie said:
Can you keep it away from the weird diet people? We don't do weird diets.
HA!
 
I had a long, rambling phone call today from someone who used an OTA but actually wanted a different type of room and could we handle that for them? So, you want to pay $x and get the room that costs $x+ dollars?
Not this week.
 
I had a long, rambling phone call today from someone who used an OTA but actually wanted a different type of room and could we handle that for them? So, you want to pay $x and get the room that costs $x+ dollars?
Not this week..
My calls about OTAs are simple calls. I'm sorry, the OTA owns the reservation. I can't modify it at all. You will have to call them directly and talk to them. There is nothing I can do, even my reservation software won't let me modify a third-party reservation.
Then when the OTA calls, if they do, that it's not possible, that it's Run-Of-House with all OTA reservations. They understand that. And they will tell the client without giving you a headache.
 
I had a long, rambling phone call today from someone who used an OTA but actually wanted a different type of room and could we handle that for them? So, you want to pay $x and get the room that costs $x+ dollars?
Not this week..
My calls about OTAs are simple calls. I'm sorry, the OTA owns the reservation. I can't modify it at all. You will have to call them directly and talk to them. There is nothing I can do, even my reservation software won't let me modify a third-party reservation.
Then when the OTA calls, if they do, that it's not possible, that it's Run-Of-House with all OTA reservations. They understand that. And they will tell the client without giving you a headache.
.
my policy is the same - except if they want to add an extra night - I will do that like a flash as it means I don't have to pay commission on it!
 
I had a long, rambling phone call today from someone who used an OTA but actually wanted a different type of room and could we handle that for them? So, you want to pay $x and get the room that costs $x+ dollars?
Not this week..
Morticia said:
I had a long, rambling phone call today from someone who used an OTA but actually wanted a different type of room and could we handle that for them? So, you want to pay $x and get the room that costs $x+ dollars?
Not this week.
Same guest needed all of this due to arriving very late and being very tired. Showed up early. Gave foreign address, lives here. Sigh.
 

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