Mary at Bridgewater Inn and Cottage
Well-known member
- Joined
- Mar 11, 2009
- Messages
- 654
- Reaction score
- 0
Where do I start..... guest hangs up on me(on phone), then when I deliver bfast to room ,guest in shower, &checks out without talking to me. Another wants a deep discount on parents wknd (5 e mails), another booked this wknd (asked to arrive at noon,I ok it) at 4:10pm calls says Iam not home, no cars in driveway (my logo truck there + another car),Place is abandoned & a mess, he" will call the Better Business on me", wants to cancel ( has paid for 1st night & doesn't even know this) then at 4:36 sends a cancel e mail.I could not even ask where he was as he hangs up. But got it(room) booked for tonight. 2 other strange calls w/ odd questions...which is OK. If you do not ask you'll be ignorant for ever. ...... and so it goes......... not over yet !