Generic
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I need to make adjustments to some of the forms that I use. And I'm sure that others may need forms as well. So, I wondered if some of you might help by telling me what you have on your different forms. I obviously need more and more formality to some of them, so here's what going on....
And to start, I have two standard forms that we use all the time. One for those who arrive at standard arrival times and a slightly different one for those who arrive after check-in time.
The standard arrival has the room name on it. Their pass code for the door. Number of guests. Arrival time. And the parking situation in their regard. And of course their name, so I know who to check in. Because it has their code, we don't like giving it to them.
The after hours check-in form has their name. The room name. Arrival time. their personal code and the number of guests. It has the parking information, the wireless password, how to tell us what time they want breakfast.
I also put a bill in their room that asks them to settle ASAP, but that part seems to be ignored.
So, I was thinking that maybe I should make the form differently. Maybe I should actually have their folio attached? Or the amount owing, to settle the bill? We usually settle before they leave, but maybe I should insist on arrival? Or tell them as soon as they settle in? What do you think I need on the form?
And to start, I have two standard forms that we use all the time. One for those who arrive at standard arrival times and a slightly different one for those who arrive after check-in time.
The standard arrival has the room name on it. Their pass code for the door. Number of guests. Arrival time. And the parking situation in their regard. And of course their name, so I know who to check in. Because it has their code, we don't like giving it to them.
The after hours check-in form has their name. The room name. Arrival time. their personal code and the number of guests. It has the parking information, the wireless password, how to tell us what time they want breakfast.
I also put a bill in their room that asks them to settle ASAP, but that part seems to be ignored.
So, I was thinking that maybe I should make the form differently. Maybe I should actually have their folio attached? Or the amount owing, to settle the bill? We usually settle before they leave, but maybe I should insist on arrival? Or tell them as soon as they settle in? What do you think I need on the form?