Okay so I recall a while back one of the innmates here speaking of a dude showing up with a different woman from the booking, ie she dumped him so he kept the rez and brought someone else. or similar.
I have that here now, the name of the second person is not the same person, first or last. Another reason innkeepers refer to guests by their room names! I don't ask, I don't tell, I just shake hands and showed them around. It just throws you, I know you probably do what I do right before check in, peek at your new guests names so you can welcome them properly, and, of course, make sure they are in the correct room (most importantly). I realize people use proper names on bookings, so they may actually go by a nickname or middle name, but this name is even from a different part of the world.
Go with the flow...
I have that here now, the name of the second person is not the same person, first or last. Another reason innkeepers refer to guests by their room names! I don't ask, I don't tell, I just shake hands and showed them around. It just throws you, I know you probably do what I do right before check in, peek at your new guests names so you can welcome them properly, and, of course, make sure they are in the correct room (most importantly). I realize people use proper names on bookings, so they may actually go by a nickname or middle name, but this name is even from a different part of the world.
Go with the flow...