Are you talking about need to respond to negative reviews, or ALL reviews? I'm often temped to say thanks for a good review, but don't know if I should or not.Joey Bloggs said:Article states: - "62 percent of users agree that seeing hotel management responses to reviews generally "makes me more likely to book it (versus a comparable hotel that didn't respond to travellers"
From JB - - I remember it being said how ridiculous it was for an innkeeper to respond to their reviews...
I have taken a page from Camberley's book and I reply to all of them. It's an excellent way to promote things to do or something in house like your hair dryers! ;-)Are you talking about need to respond to negative reviews, or ALL reviews? I'm often temped to say thanks for a good review, but don't know if I should or not.Joey Bloggs said:Article states: - "62 percent of users agree that seeing hotel management responses to reviews generally "makes me more likely to book it (versus a comparable hotel that didn't respond to travellers"
From JB - - I remember it being said how ridiculous it was for an innkeeper to respond to their reviews...
EDIT -- Sorry, looks like I replied while you were in the process of editing your post!.
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