I feel I'm being taken advantage of and I am not sure of duties expected, salaries paid. Any help would be greatly appreciated..
nolajean74 said:
I feel I'm being taken advantage of and I am not sure of duties expected, salaries paid. Any help would be greatly appreciated.
Being taken advantage of from which aspect - owner or employee? Either way you should have a contract laying out who does what.
About 99% of the members here are owners who do 100% of the tasks themselves.
We'd need a little more info to help out -
- How many rooms
- Seasonal or year round
- Other staff
- Occupancy levels
- Type of establishment - high end, mom & pop
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7 rooms total (3 are suites)
Year Round
No Other staff, I manage and run it.
99 % occupancy level from April - Oct. 40% occupancy level on off seasons
Owner considers it a high end, I feel it is more of a mom & pop. I see the potential for high end.
All duties are expected to be done by me, I send a weekly spread sheet of bookings, do all check in, check out's, cleaning, laundry, cooking, shopping, lawn care, snow removal, handy man chores and manage petty cash.
There is no salary, I receive 25 % of listings minus the fees from booking sites. The owner comes when ever they want without warning and I clean after them (I do not get a % for this work) My room is considered part of my pay. I am new at this what should I be asking for?
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A) the owner should be eating the fees, not you. That's like charging you because you turned the lights on in the kitchen to make breakfast. It's a business expense to them.
B) you should have help. 99% occ for 6 months is too much work for one person. Heck, it's too much work for TWO or THREE people!
C) do you have vacation time? days off? any time off? You should.
D) including your lodging & utilities in your pay is pretty standard. However, you need to understand how that impacts your tax liability. If they are actually including a $ amount on THEIR taxes that claims the room is part of your pay then you will have to pay income tax on that.
Now, if your room rates are commensurate with 'high end' accommodations, you might actually be doing rather well. However, if most of the reservations are coming in thru an OTA, you aren't making much at all.
Example - room rate is $200/night. You get 25% of that, or $50. BUT, out of that $50 comes the $30 fee to the OTA. You get $20/room/night. My housekeeper makes about that much! And all he does is clean the rooms. No laundry, no guest interaction, no breakfast cooking, no nothing other than cleaning. Now, $50/room/night + your room and utilities is a pretty good deal. That's $350/day in peak season. If you are doing all the work, it's about $20/hour + your room. But, less the 15% OTA fee? That's $9/hour + your room. A big difference.
As for them showing up whenever? Well, they do own the place.
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