Three times in the past week I've gotten e-mails from guests with reservations asking for a late check-in or check-out. I wrote them all back with the same info...$35 fee so we can get some additional housekeeping help.
Funny, nobody has ordered this option!
.
We started am early check in fee of $35 for check in between 1-4. I can't believe how many people are booking this. It has solved people showing up early and the ones that do are paying our help for the day with this add on. Its not any more work to do this and I recommend all of you if you can to try it. You have to clean on the rooms just do them in order of arrival. If you can not clean everything before 1pm, then just tell them what time you can and still charge them for it. Or they can arrive when normal check in time is. There is value in this and thats why we charge for it. But, it has really helped on so many levels. We do not do late check outs unless the next guest are not checking in early. You could charge for that also if you wanted. Most of the ones who do this are just staying one night. So they want the little extra time and they are willing to pay for it! So take it!!!
.
Bob said:
We started am early check in fee of $35 for check in between 1-4. I can't believe how many people are booking this. It has solved people showing up early and the ones that do are paying our help for the day with this add on. Its not any more work to do this and I recommend all of you if you can to try it. You have to clean on the rooms just do them in order of arrival. If you can not clean everything before 1pm, then just tell them what time you can and still charge them for it. Or they can arrive when normal check in time is. There is value in this and thats why we charge for it. But, it has really helped on so many levels. We do not do late check outs unless the next guest are not checking in early. You could charge for that also if you wanted. Most of the ones who do this are just staying one night. So they want the little extra time and they are willing to pay for it! So take it!!!
We've been doing something similar for a while and it's become quite a little money maker. Since we only have two rooms, we serve breakfast at a fixed time of 8:30 a.m. We offer a "Lazy Morning Option"' which allows guest to pick their breakfast time up to 10 a.m. and extends their check-out time to 1 p.m.
We charge $30 for this and we find that most guests come to breakfast at 9 a.m. and leave before noon. This still gives us plenty of time to flip the room for a 3 p.m. check-in. We're firm on no early check-ins.
This cost us absolutely nothing and is extremely popular.
.