Hi, everyone:
We are in a similar quandry re: new reservation system. I am not sure the new b ed and br eak fast . com service is right for us, and I'm waiting on some answers from them;
1) Since we currently use Web er vations, (owned by them) does that mean that all of our guests who book through Web erv ations are subject to the 18% commission?
2) Do all of our reviews go away if we ditch b ed and br eak fast . com? Yikes!
BTW, I've talked to John at res key and have signed up for the free month trial. I like what I'm seeing so far... he speaks highly of this list and the people on it. Can we stay on b ed and br eak fast . com but drop our current reservation system and change to Res Key?
Any advice? We cancelled our "training" today stating that we need more time.
Redbirdsd.
The new bedandbreakfast model is an OTA. Any reservations thru THAT system, not webervations, are subject to the 18% commission.
If you drop them, yes, you will lose all of the reviews made on there under the old system. You can build up your reviews on other sites to compensate.
Personally, I think you should switch your reservation system away from webervations. It's old and not being updated.
You have to consider how much business bedandbreakfast brings you and whether the 18% commission is worth it to you. If I were using them, I would add an additional 20% to the rate of the rooms listed with them to make up some of the commission.
Also take into consideration their payment policy - when do you get your money? What if the guest cancels, do you get paid anyway?
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