Breakfast Diva
Well-known member
- Joined
- May 27, 2009
- Messages
- 5,911
- Reaction score
- 29
I had a Mother & Daughter stay last night to celebrate the mother's 60th b-day. Not our typical guests since our niche is romantic getaway. Both of them were very odd when I checked them in. I can't even tell you all the weirdness! For example, It's 4:15 and at the end of check-in I tell them check-out is by 11:00. The mother says "What time is check-in?" Uhhhhhh? She says something that makes me interpret her question like she thinks she deserves a late check-out since she missed an hour and 15 after check-in started!
Just weird stuff like that.
We live just about 20 ft. in our innkeepers house, next to the main house. If there is a ruckous in the night, we don't know unless a guest calls us.
Last night when we closed up around 10:30, the common areas looked like there had been a party! All the mugs, tea cups, coffee, cookies, teas, etc were gone. The fireplace in the living room had been disturbed. The piano was open and had sheet music open on it. At this point no sounds, so DH replaced all the necessary items so if we had early risers, there would be drinks, etc. for them.
This morning at 7:30 we go in and it's all a mess again and everything is missing once again. Pillows from the sofa thrown around, piano open again, fireplace disturbed. Now I'm a bit panicked because I fear they have disturbed our other guests and really upset that they felt it was their right to make a fire in my 125 yo wood house without asking if it was ok.
Breakfast is delivered to the rooms and now it's check-out time. The two other rooms in the main house are lovely repeat guests, so with each, I ask them if there were any problems or noise last night. First room says they didn't hear anything. Second room tells me these women were very loud, arguing, playing piano, heard doors slam until 1:00am! Now I'm horrified and apologize profusely to the guests.
A little later I'm standing on the front porch and out comes the mother and in her arms are our robes! I say, "uh, you're not leaving with those...?!" Oh, no, I'm just shaking them out. She goes to the edge of the flower area and starts shaking them. I see that at least one of them had not even been worn because the belt was still tied the way we tie it!
This woman was actually trying to steal our robes!!
When the daughter comes out, she says what a wonderful stay they had and her mother wants to come back every year on her birthday, I put a stop to her right there and then. Told her that guests complained about the noise and of course she denies everything. They left with a look on their faces like I'M the bad one!
I've never seen anything like these two disrespectful women! By the time they left, they both knew that they would not be welcome here ever again.
I'm still in shock.
Just weird stuff like that.
We live just about 20 ft. in our innkeepers house, next to the main house. If there is a ruckous in the night, we don't know unless a guest calls us.
Last night when we closed up around 10:30, the common areas looked like there had been a party! All the mugs, tea cups, coffee, cookies, teas, etc were gone. The fireplace in the living room had been disturbed. The piano was open and had sheet music open on it. At this point no sounds, so DH replaced all the necessary items so if we had early risers, there would be drinks, etc. for them.
This morning at 7:30 we go in and it's all a mess again and everything is missing once again. Pillows from the sofa thrown around, piano open again, fireplace disturbed. Now I'm a bit panicked because I fear they have disturbed our other guests and really upset that they felt it was their right to make a fire in my 125 yo wood house without asking if it was ok.
Breakfast is delivered to the rooms and now it's check-out time. The two other rooms in the main house are lovely repeat guests, so with each, I ask them if there were any problems or noise last night. First room says they didn't hear anything. Second room tells me these women were very loud, arguing, playing piano, heard doors slam until 1:00am! Now I'm horrified and apologize profusely to the guests.
A little later I'm standing on the front porch and out comes the mother and in her arms are our robes! I say, "uh, you're not leaving with those...?!" Oh, no, I'm just shaking them out. She goes to the edge of the flower area and starts shaking them. I see that at least one of them had not even been worn because the belt was still tied the way we tie it!
This woman was actually trying to steal our robes!!
When the daughter comes out, she says what a wonderful stay they had and her mother wants to come back every year on her birthday, I put a stop to her right there and then. Told her that guests complained about the noise and of course she denies everything. They left with a look on their faces like I'M the bad one!
I've never seen anything like these two disrespectful women! By the time they left, they both knew that they would not be welcome here ever again.
I'm still in shock.