Arks
Well-known member
- Joined
- May 22, 2010
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Just discovered a ResKey feature.
The ResKey contact form that guests fill in when they register online has space for guests to enter TWO people's names, like husband and wife. Then there's a variable {{guestsfirstnames}} you can plug into your e-mail templates so the e-mails will say "Dear Rob and Betty" if they entered both names when they registered.
But both name fields have the same labels by default, as
First Name...Last Name
First Name...Last Name
...and some people put their name in twice out of confusion, so we end up with e-mails starting out "Dear Rob and Rob".
John told me about how to change these labels to anything you want (Edit the reservation page and down in the Reservation Form section select Custom and make your changes).
I changed the second name label to "Additional First Name".
Also, down where it lets people fill in their expected check-in time, we've been having people put like 11 a.m. there, which is way before earliest time we allow. So I edited that label to say "Check-In Time (3 p.m. or after)".
Finally, down in the mailing address text box the default label is just "Mailing Address" and some people just give their street. I've edited that label to now say, "Mailing Address, City, State, Zip" to try to get them to give us the complete address.
In this same section you can use checkboxes to remove some fields form the form if you don't want them, and to make them required. Like, I've set mine now to REQUIRE a mailing address.
The ResKey contact form that guests fill in when they register online has space for guests to enter TWO people's names, like husband and wife. Then there's a variable {{guestsfirstnames}} you can plug into your e-mail templates so the e-mails will say "Dear Rob and Betty" if they entered both names when they registered.
But both name fields have the same labels by default, as
First Name...Last Name
First Name...Last Name
...and some people put their name in twice out of confusion, so we end up with e-mails starting out "Dear Rob and Rob".
John told me about how to change these labels to anything you want (Edit the reservation page and down in the Reservation Form section select Custom and make your changes).
I changed the second name label to "Additional First Name".
Also, down where it lets people fill in their expected check-in time, we've been having people put like 11 a.m. there, which is way before earliest time we allow. So I edited that label to say "Check-In Time (3 p.m. or after)".
Finally, down in the mailing address text box the default label is just "Mailing Address" and some people just give their street. I've edited that label to now say, "Mailing Address, City, State, Zip" to try to get them to give us the complete address.
In this same section you can use checkboxes to remove some fields form the form if you don't want them, and to make them required. Like, I've set mine now to REQUIRE a mailing address.