Arks
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- May 22, 2010
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I know JB is taking some much-needed days off, but I know she'd have an opinion here..
I'm using ReservationKey to handle online reservations. There are two ways to handle it when someone clicks a Make Reservation/Check Availability button on my website:
The first method has the advantage of them being able to go back and check something on the website while still having the reservation window open, saving what ever info they're already entered there. But it has the drawback that some people don't realize they have two windows open, so they can't find the main website from the reservation screen, their Back button doesn't work, and they start closing stuff out of frustration.
The second method has the advantage that their Back button will take them back to where they came from, and I can put in links on the reservation page to let them go to one or two selected pages on the website. But they lose the ability to work back and forth easily between the reservation page and the rest of my website.
Thoughts?
I'm using ReservationKey to handle online reservations. There are two ways to handle it when someone clicks a Make Reservation/Check Availability button on my website:
- I can open the secure reservation screen in a new window.
or
- I can open it in the same window where they just clicked the button.
The first method has the advantage of them being able to go back and check something on the website while still having the reservation window open, saving what ever info they're already entered there. But it has the drawback that some people don't realize they have two windows open, so they can't find the main website from the reservation screen, their Back button doesn't work, and they start closing stuff out of frustration.
The second method has the advantage that their Back button will take them back to where they came from, and I can put in links on the reservation page to let them go to one or two selected pages on the website. But they lose the ability to work back and forth easily between the reservation page and the rest of my website.
Thoughts?