When people ask if this is like 'Bob Newhart' we tell them no, it's like Fawlty Towers. And some days it certainly is.Basil Fawlty: Right, well I'll go and have a lie down then. No I won't; I'll go and hit some guests.
Mr J: Is there anywhere they do French food?
Basil: Yes, France, I believe. They seem to like it there. And the swim would certainly sharpen your appetite. You'd better hurry, the tide leaves in six minutes..
episode was on last night! trouble was chap was fine in real life but get him behind a computer and he was a nightmare! Felt sorry for him as he had bought a dump with a very bad reputation and was doing it up - and then it caught fire! Just if anyone criticised anything he just went on a mega rant and made himself look like a lunatic!Another link on that story: http://www.dailymail.co.uk/news/article-2568701/Is-Britains-rudest-hotelier-Owner-launches-Basil-Fawlty-style-rant-response-bad-TripAdvisor-review-nightmare-stay.html
Another case of "interesting" responses to negative reviews: http://www.tripadvisor.com/Hotel_Review-g190724-d1656712-Reviews-The_Alexandra_Hotel-Llandudno_Conwy_County_North_Wales_Wales.html
This latter hotel is now featured on the UK's Hotel Inspector TV program: http://www.dailypost.co.uk/news/north-wales-news/tvs-hotel-inspector-helping-llandudno-6172111?utm_medium=twitter&utm_source=twitterfeed.
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