Stranger things have happened...

[Momma Smurf]

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. ..

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. .

Did that come directly? Can you set your rez system to require those fields? And to check the cc field is completely filled in before accepting the rez? Yikes!
.

It was a direct booking through ResKey.
I can make the address required, and I state full address, including city, state, zip but the system does not check to make sure it is complete.
The Sec code is required. It does not state # of digits etc. This must have been some random # she put in not knowing it should have been 3 for the Visa.
.

That's a bug. The cc field should have a check on it to be sure it is populated correctly. Note, it could be a totally fictitious number because I'm not sure all the rez systems validate the number but you should get all 15 or 16 digits.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.

Thanks Mamma for being so persistent. I still need to go in and change the wording of what John added, but for the life of me I don't know where to find it. Any ideas? .
.

Website >Custom Text>System Text, Scroll down alphabetically until you see Sec. Change the wording in the field. For some reason it appears twice. I edited both.

 

[Arks]

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. ..

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. .

Did that come directly? Can you set your rez system to require those fields? And to check the cc field is completely filled in before accepting the rez? Yikes!
.

It was a direct booking through ResKey.
I can make the address required, and I state full address, including city, state, zip but the system does not check to make sure it is complete.
The Sec code is required. It does not state # of digits etc. This must have been some random # she put in not knowing it should have been 3 for the Visa.
.

That's a bug. The cc field should have a check on it to be sure it is populated correctly. Note, it could be a totally fictitious number because I'm not sure all the rez systems validate the number but you should get all 15 or 16 digits.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.

Thanks Mamma for being so persistent. I still need to go in and change the wording of what John added, but for the life of me I don't know where to find it. Any ideas? .
.

Website >Custom Text>System Text, Scroll down alphabetically until you see Sec. Change the wording in the field. For some reason it appears twice. I edited both.
.

Website >Custom Text>System Text, Scroll down alphabetically until you see Sec. Change the wording in the field. For some reason it appears twice. I edited both.

What "text John added" are y'all talking about?

 

[Momma Smurf]

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. ..

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. .

Did that come directly? Can you set your rez system to require those fields? And to check the cc field is completely filled in before accepting the rez? Yikes!
.

It was a direct booking through ResKey.
I can make the address required, and I state full address, including city, state, zip but the system does not check to make sure it is complete.
The Sec code is required. It does not state # of digits etc. This must have been some random # she put in not knowing it should have been 3 for the Visa.
.

That's a bug. The cc field should have a check on it to be sure it is populated correctly. Note, it could be a totally fictitious number because I'm not sure all the rez systems validate the number but you should get all 15 or 16 digits.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.

Thanks Mamma for being so persistent. I still need to go in and change the wording of what John added, but for the life of me I don't know where to find it. Any ideas? .
.

Website >Custom Text>System Text, Scroll down alphabetically until you see Sec. Change the wording in the field. For some reason it appears twice. I edited both.
.

Website >Custom Text>System Text, Scroll down alphabetically until you see Sec. Change the wording in the field. For some reason it appears twice. I edited both.

What "text John added" are y'all talking about?
.

Well, before John decided he should do some re-coding to limit the Sec to 4 digits, he suggested that we change the custom text for Sec to add: (3 or 4 digits on back of card); but I pointed out that the new AX chip cards have their Sec code on the front now. So Copper and & I are changing to: (3 or 4 digits ONLY).
Which, hopefully is just overkill, if John's re-coding works properly.

 

[Copperhead]

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. ..

Noncommittal. He wanted you to hold the room in case he needed it yet he knew he was still calling around.
Sorta like the reservation I got yesterday the address was just street name, no city, state or zipcode. And the CC sec. code was 8 digits.
Sent them an email asking for this data in order to finalize the reservation. Received a reply tonight - sorry, we have to cancel. .

Did that come directly? Can you set your rez system to require those fields? And to check the cc field is completely filled in before accepting the rez? Yikes!
.

It was a direct booking through ResKey.
I can make the address required, and I state full address, including city, state, zip but the system does not check to make sure it is complete.
The Sec code is required. It does not state # of digits etc. This must have been some random # she put in not knowing it should have been 3 for the Visa.
.

That's a bug. The cc field should have a check on it to be sure it is populated correctly. Note, it could be a totally fictitious number because I'm not sure all the rez systems validate the number but you should get all 15 or 16 digits.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.
.

UPDATE RK SEC CODE: With Copper's input along with mine, John has changed the code so that it can be maximum 4 numbers. Although Poppa, who was programmer manager in another life, wonders why it was allowed to be auto-filled with a phone number in the first place; that it may have some sort of tag attached to it. We shall see... at least John was responsive in solving the issue.

Thanks Mamma for being so persistent. I still need to go in and change the wording of what John added, but for the life of me I don't know where to find it. Any ideas? .
.

Website >Custom Text>System Text, Scroll down alphabetically until you see Sec. Change the wording in the field. For some reason it appears twice. I edited both.
.

Website >Custom Text>System Text, Scroll down alphabetically until you see Sec. Change the wording in the field. For some reason it appears twice. I edited both.

Got it. Thanks! I was on the right page but somehow passed over it.