I have been getting these blocked calls as well. I won't answer them. If its a guests they will leave a message! Or if I'm feeling good, I will answer them and mess with them. They get all confused..
Bob said:
I have been getting these blocked calls as well. I won't answer them. If its a guests they will leave a message! Or if I'm feeling good, I will answer them and mess with them. They get all confused.
My problem with that is I don't want to call internationally to contact a guest. I had one guest who refused to do an online rez and demanded I call them back, international call. They've been back a few times but there's always an issue when they come. (Our fault they couldn't find parking at the train station. Our fault they couldn't FIND the train station- it's clearly visible from the highway and directly across from the exit ramp! Our fault they had to pay regular summer rates when, the first time they came in the winter, we upgraded their room for free.) That's why I don't want to spend my own money calling them back!
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