2cat_lady
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- Sep 24, 2014
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Just got a new card processor, new company. Test drove it this weekend, works great. However, it came preprogrammed with the option for the guest to add a tip is a $amount or %. Does anyone else have this on their processor? I didn't on my last one. I never noticed when I processed the transaction because the screen just tells you to hand the device to the customer after you enter the total amount.
Mind you, it worked pretty good, lol. Three out of five guests tipped but now that I'm thinking about it, I'd hate to think they felt obligated to tip.
I called customer service to have it changed but I was on hold and kept getting interrupted. So, I'll just do it tomorrow.
What's everyone's thoughts on this? Do you use this function? Do you think it's tacky? Haven't seen a thread on this and I looked for one but couldn't find one on this subject.
Mind you, it worked pretty good, lol. Three out of five guests tipped but now that I'm thinking about it, I'd hate to think they felt obligated to tip.
I called customer service to have it changed but I was on hold and kept getting interrupted. So, I'll just do it tomorrow.
What's everyone's thoughts on this? Do you use this function? Do you think it's tacky? Haven't seen a thread on this and I looked for one but couldn't find one on this subject.