Madeleine
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- Sep 29, 2011
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We have packages we have been offering for years. When I released the new website, I updated some of them with new offerings. 2 guests booked the old package, weeks before I released the new ones. Here's my question - would you contact them asking if they wanted to get the new package inclusions (higher price) or just leave well enough alone?
My concern is they scan the new package and wonder why they didn't get the new items (even tho I would bet they don't notice the higher price!). If I just 'throw in' the new items I'm out $50 as the new items are GC's I have to pay full price for.
My concern is they scan the new package and wonder why they didn't get the new items (even tho I would bet they don't notice the higher price!). If I just 'throw in' the new items I'm out $50 as the new items are GC's I have to pay full price for.