Madeleine
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We offer a service to our guests that involves a third party. We pay for the service and we make the arrangements (to avoid confusion). The problem- the guests failed to show for the appt on the date arranged because they made their rez here for the wrong date.
When I finally got that sorted out with the guest I made a second arrangement for the corrected date. (After the service provider called me to ask if I knew where the guest was.)
We got the bill today for the service and they charged us only for the date the service was actually used even tho they were waiting for the guest (and could not take anyone else) on the date the guest didn't show.
I am inclined to pay the provider also for the date the guest didn't show up as a show of good faith. What do you think?
When I finally got that sorted out with the guest I made a second arrangement for the corrected date. (After the service provider called me to ask if I knew where the guest was.)
We got the bill today for the service and they charged us only for the date the service was actually used even tho they were waiting for the guest (and could not take anyone else) on the date the guest didn't show.
I am inclined to pay the provider also for the date the guest didn't show up as a show of good faith. What do you think?