There are times when you are out of sorts, either mentally emotionally health-wise, stress, tiredness, overwhelmed, or even under a tornado warning...so that when you answer the phone or email you do not say what you should say.
Example the child I accepted and now in a small romantic room not conducive to children, in the least. Why and how I answered this inquiry is beyond me, and I try to teach myself to NOT answer the phone when I am not 100% or distracted. So then I get mad and think, dang it! I let that slip by, or allowed something I would not normally. So instead of the person choosing one of the two rooms with a sofa bed (and a third person charge) they are squeezing them into the most romantic room.
Have you ever had to sound like a loon and send a second email after you already sent the first? I hate doing that, and most of the time I just EAT IT, eat whatever needed to be corrected. I hate having to be on 100% of the time - as I don't want this business to RUN ME, but if I don't I mess up and let things slip.
Example the child I accepted and now in a small romantic room not conducive to children, in the least. Why and how I answered this inquiry is beyond me, and I try to teach myself to NOT answer the phone when I am not 100% or distracted. So then I get mad and think, dang it! I let that slip by, or allowed something I would not normally. So instead of the person choosing one of the two rooms with a sofa bed (and a third person charge) they are squeezing them into the most romantic room.
Have you ever had to sound like a loon and send a second email after you already sent the first? I hate doing that, and most of the time I just EAT IT, eat whatever needed to be corrected. I hate having to be on 100% of the time - as I don't want this business to RUN ME, but if I don't I mess up and let things slip.