Service is what sets us a part. That is what sets one inn apart from the next. Over the top service? No.
Case in point, I go to the same grocery store to get my produce and the grocery manager is there every time, and ne'er once has said hello, or how are you, or drum roll please...smiled. You can walk through the whole store and have NONE of the employees who work with the public - smile at you. At the check-out yesterday "you saved $15 dollars" as she hands me the recpt and out I go. Nothing more.
I would actually ENJOY shopping there and spending hundreds a pop if they smiled, said thank you, or acknowledged me. Never. They don't.
Now I took daughter to a local Mexican restaurant where a former server from the one on our corner (which is now closed) now works, he walked over and greeted us and shook our hands, he is from Dominican Republic. He was not even our server. He came back by to see how everything was (and he was not our server). Well done!
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