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  1. AussieFarmStay

    Hello all! New innkeeper here.

    Hello From Down Under ! Same highs and lows down here some great guests and some not so..... Julie
  2. AussieFarmStay

    Destination Wedding

    My sister in law (widow) is getting remarried and having a wow of a wedding. (We have told her we aren't going as its our busiest time (sch hols)). She has made it in FIJI for 7 nights and its all out and everyone pays for themselves....Even all day spa treatments, deep sea charters and another...
  3. AussieFarmStay

    Arguing Guests - what chance do we have!

    Well Monday our new guests arrived in the self contained cottage. Hubbie turns up with the Au Pair and the 2 year old, only to say immediately when my husband welcomed them that he didn't think the place was going to work for them. He didnt unpack the car even a little - instant dislike to the...
  4. AussieFarmStay

    Would you call it a suite?

    I think play it under rather than over then you are safe from the idiots. (I've had a hard guest day) I would in Aussie terms (But I am used to Sydney 5 star originally) think a suite has a bedroom, a living room with both sofa and a dining/desk area and entertainment set (TV STEREO etc) and a...
  5. AussieFarmStay

    Rural B*&Bs - how keeping guests out of neighbors' land?

    I have never had any problems at all with this. BUT saying this the nice things are all on my property. What you could do is mark the boundary fence in a way.... For example I have star posts so I could purchase the little white caps and white horse top wire....just make it more obvious. Also...
  6. AussieFarmStay

    Booked our first wedding!

    Wonderful! Well done its a great market. Sounds right up my alley, we eloped actually on a tropical island. (It was my 2nd wedding). I agree not everyone wants the church, formal traditional reception etc. We only offer accommodation for weddings, as we don't want to upset our lucrative...
  7. AussieFarmStay

    Your first few months before and after opening

    Ive lived in the village for 20 yrs, it was my weekender and I totally loved the slow pace, acreage and country lifestyle. A few years later I bought the property opposite mine so I could have more horses - I had no idea whatsoever until after purchase that it was one of the original guesthouses...
  8. AussieFarmStay

    Too far from McDonalds....

    After 11 back and forth many question emails (including about heating and mobile coverage), and booking well in advance in August last year for a 4 night stay the guests arrived yesterday in the self contained cottage. It is Summer over here in Australia, shorts and T shirt weather. The guests...
  9. AussieFarmStay

    Hiring out website design... questions....

    FREELANCER Pexeto Themeforest and....... only chose a freelancer that has many, longterm reviews and 5 star. I use Elmalak and have for 5 yrs cheap as chips!
  10. AussieFarmStay

    More, with less effort

    Totally! I have streamlined our job and completely become guest free. We live across the road and up the hill. We used to have guests appear at all times of day and night. We removed our personal address from all our documents and info folders. We replaced with phone numbers and the comment you...
  11. AussieFarmStay

    Early Check in

    We have the same problem, people want to come in the morning and seem surprised that we need to clean after the last nights guests, they think they are the only guests! We just do 1/2 an hr early it is a gesture of good will and I accompany this with the explanation of needing to do a really...
  12. AussieFarmStay

    Some customers should get real !

    You're welcome The other thing is that we are super careful with the animals. If a horse alpaca, young ram, rooster starts to act up it isn't suitable at a farmstay. So you have to be very careful of the 'nature of the beast' you bring in if you introduce new animals. So for example a rooster...
  13. AussieFarmStay

    Some customers should get real !

    Hello Charlie!!!! I let them walk in and pat the animals but there are super disclaimers everywhere, in their confirmation, on every gate, even on the fridge lol. I recommend travel insurance in my confirmation email too. They are allowed to feed the animals BUT even with this we say it's over...
  14. AussieFarmStay

    Some customers should get real !

    Hi Everyone! Well here is a rather long rant. A customer has been enquiring through a directory site the biggest over here I've been with them for 11yrs. I sent him 2 responses to his 2 separate email enquiries one on the 08/01/15 and the other on the 13/01/05 ...... both within hrs. His 13/01...
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